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Butshefouhd shestillhadto toRichmond Hill to register it as a student'ald er. like Mr. Ball. erroneously being told shecould get it done in New- mum. AsMLhMt.BilLd\ehmmwaitedavveekforme caxdtombyman. Both flders then had issues with activation. Mr. Bafl's showed up as "unwind" on the m‘sm welnitc. 'an days aim musing with a customer ser- vice msemative. the, issue was resolved and. 10 days ' or he first tried to gm it. he used it to go to wurL “To be hum-5| with you. it‘s a waste: m an expen- sive coaster." she said. Ms Brown enooumemd a pedect storm 0! prob- lem obtaining a card for her lGâ€"yearold daughter. “It’s u‘mally ludicrous that nobody really knmvs Wtosetupdtcwd."she The greatest source of frustration for the New- mrketmsidemwuha' tohauldowntothc Richmondfllllomceduring day.adifficultuskfor sommwoltingfuflflme. Hm. the first time he wcm 10 load more money onto it. he received the same “unmngninxi” warning and, when calling Piesm hack. muki nut get a lime-operath on the He sent an oâ€"mail and. afiu twu days with no response. he sent another. Finally. he put his card in memnflandrcmmedhwithalutcrashnghisw issuance fee be refunded ' . “It is, ham to know for certain whether they even received the emails.” he said. "With the live opera» tor option unavailable. this means they am vinually unteachable " ‘ MCO Orthodontics - Your Stouffville Orthodontist Mm haw/2W 05M â€" Presto ‘working well,’ YRT says TeamMCO looks forward to becoming your choice for orthodontic care in Stouffviiie and to participating in our growing community! ‘ Complimentary oneâ€"hour consultations V including digital x-rays, digital photos, and a comprehensive exam. ‘ lnvisalign, anisalign Teen, clear braces, metal braces, and inside braces Orthodontic treatment fdr adults and children M for the issues raised by Mr. Brown and Ms Ball. he conceded the distribution m is nbl fully in place. but said it will change In 3112 as the system expands. * Ms Brawn had to tap the card within sewn days to complete naivan’on. but was toldlthat. since she didn't want to annually baud I bus. she could have the [me refunded by puslung the cancel button. meme wasnocanmlbuttm www.muistcadshehad SZJSdeducted. leavinghgrwithmat $16 coaster. the mllout hnsgunebenermnnexpectcdandmetransitscrvice mmwomeimmmphm About2.200canishavebeenlssuedsincel’resto launched My l8 and Mr. Leary said the region has benefitted from being one of the last transit systems to go online. "A convenient arrangement. I suppose. if you have a system that is in a shambles" mmnhasdisu'ibumdsmommmwaiw the issuance fee people such as Mr. Ball and Ms Blwnhodtopaywhcnthcyordcndonlinc. While YRI’ headquarters is in the rbgion's south. it has had two distfibulion mats in Newmarté! and is eyeing expansion to mail and other outlets “What we have is muting wry well." Mr. Leary “I undemand it's new. but they knew it was com- ing' she said. “We‘re very fortunate.” he “it's been many seamless became mmne else has gum: first." Right now. the focus is on education and aurauing riders who typically use a cash fate or 10- ticket pack- ages. By the middle of mm year. YRThnpe to also sell monthly via Presm ” 'ORTHODONTICS York Region Transit rider Kevin Bell has encountered a series of prob lems attempting to register and use his new Presto transit card. STA" FHOTOIHKQ CARI?”