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stouffnue suntribune thursday aug 21 2003 13 a message to the customers of laurentian bank laurentian bank and td canada trust have entered into anagreement in principle for td canada trust to purchase 57 branches of laurentian bank in ontario and western canada laurentian bank branches in ottawa are excluded from this agreement once the necessary regulatory approvals have been received we expect the transaction will be finalized on october 31 2003 after which you will be welcomed as a new and valued customer of td canada trust our agreement excludes visa laurentian bank credit card and mutual funds distributed by lbc financial services laurentian bank will continue to support these products with the same level of service you have come to expect from us business as usual please be assured that it will be business as usual at your branch for now no action is required on your part you can continue to bank the way you do today at the same branch in the same location with the same staff over the phone at the abm or on the web a smooth and seamless transition both laurentian bank and td canada trust are committed to making the transition as smooth and seamless as possible for you this means we will keep you informed about transition plans there will be no surprises we will notify you personallyin writing and well in advance of any changes to your branch or accounts as we go forward employees at your branch will be treated fairly we recognize that our employees are the key to delivering customer satisfaction and business success the staff at your branch will be offered positions within the branch in order to continue to meet your banking heeds we will treat the employees of your branch with dignity respect and above all fairness were listening if you have any questions or concerns please do not hesitate to call the lbc tejebanking centre at 18667848762 on behalf of both td canada trust and laurentian bank we very much appreciate your business thank you andrea rosen raymond mcmanus president president ceo td canada trust laurentian bank please remember its business as usual no action is required on your part we will notify you personally in writing and well in advance of any changes to your branch or accounts as we go forward canada trust banking can be this comfortable laurentian bank of canada