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just look the hard way shopping all over town laborious wrapping trips to the post office expensive postage charges unknown delivery date concern over delivered condition the easy way fill out a simple order form and everything is guaranteed one stop shopping no wrapping no extra trips no postage no worry your questions answered question why are there no deliveries to such places as southern ireland the channel islands or europe answer these places all have separate customs and agricultural regulations which either prohibit or tax imports such as our gifts also in some cases the distribution problems make delivery difficult if not impossible question why is there only space for one item on your order form it seems like a lot of work to fill out an order form for every item answer since the copy of the order form is used as a delivery address label we require one label for each gift and therefore one order form for each gift it also makes tracing much easier in the event of nondelivery or damage question are there any additional charges answer no the prices quoted are all inclusive they cover delivery charges the uk value added tax vat and wrapping and packaging there should also be no provincial sales tax charged to the customer question does the service operate only at christmas answer no the service operates all the year round and the prices remain in effect until the next brochure is printed note some seasonal goods may be substituted eg southern hemisphere apples for canadian apples question where are the gifts shipped from answer kus warehouses the goods in the uk so that postal strikes dock strikes etc have a minimal effect on your order we are ready to deliver long before your order is actually placed question how long does it take for a gift to be delivered after an order is placed answer assuming the order is sent to kus within one day we can deliver the gift within 34 weeks depending upon the address of the recipient this means that for christmas how to order ordering couldnt be simpler simply fill in the name and address of the person to whom the parcel is being sent along with your name and the reference of the gift you wish to send order form name of gift rcf to name address tow n county from your name quantity price arrival orders must be placed by the first weekend in december for nonchristmas orders please specify a delivery date on the order form question when are christmas orders delivered answer we hold all christmas orders until december and then send them out on delivery this means that the gift will arrive between december 18th and december 24th depending upon the address it is going to question how are the gifts delivered answer kus has contracts with a number of delivery services both private and public the gifts travel by both train and truck and are delivered right to the recipients home question what if there is aproblem and the gift gets lost or damaged answer first of all the recipient is notified prior to the arrival of the gift and is given instructions in the event of a problem this means mostcomplaints are settled in the uk almost immediately however should you have a problem simply contact your store quoting order number kus guarantees satisfaction to the uk recipient question what does kus stand for answer k us stands for kniveton uren sons kus first started businessnn 1959 toebysajrmjberjjf the geest organisationkursroperates in six overseas countries as well as the uk and has grown from a small hamper company handling 200 hampers per year to a multimillion dollar business the geest organisation is one of britains largest companies and is the uks largest importers and distributors of bananas and all fresh produce geest also grows more houseplants and bulbs than any other company please check the address if the address is incomplete obviously a delay is incurred avoid disappointments please make sure the address is correct and complete order dates apart from christmas all these gifts can be delivered throughout the year we recommend ordering three to four weeks ahead where possible for uk mothering sunday march 5th order by february 12th for eastci day order by march 5th for canadas mothers day order by april 16th nb where certain seasonal items are past their prime alternatives of equivalent value will be supplied please print details in block capitals