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PAGE TWENTY-ONE PARKWOOD -- RESIDENCE OF COL. AND MRS. R. S. MCLAUGHLIN Where the Garden Party and Reception in honor of Earl and Lady Jellicoe is to be held, and where Earl Jellicoe and his personal party will stay while in Oshawa. dividual problems increased and |problem cases is in the highly effi- | few veterans who have any con- were more complicated. cient bureau in the capital city. ception of the steps necessary to claims. They cannot | . Active from Outset Personal Attention Received prove their claims. From the outset organized Cana-| Of the many hundreds of service understand why a letter from the dian war veterans were active in|organizations and welfare -institu-|mayor or other prominent citizens tions throughout the Dominion,|{in their communities stating gen- making practical suggestions to Part g A liament. From these suggestio there are none that merit the title | erally that "Thomas Atkins served ame the foundation principles of [of "human" more than the Legion's |overscas in the war and since then = has been unable to work steadily; | existing legislation, Year by year |bureau at Ottawa. Looking over special committees of Parliament [the long row of filing cabinets con- | think he should be given a pension," listened to proposals from veterans' | taining the documents of many [does not constitute evidence. Nei- organizations and drafted bills for | thousand indiv idug il cases, the casu- [ther can the veteran or the doctor (Continued from Page 20) When the union of the principal | ness machine. But contact with the [cate to the nitely solved by existing provisions Into this situation there came an element which has had more to do [services of the old bodies a depart- mes the personal concern' and re- | war service with the satisfactory solution of [ment of Dominion Headquarters {sponsibility of the officer to whom | that the Sery most of these problems than any |known as the "Service Bureau." 1 other source--the returned soldiers Every branch of the Legion is po-|ence have taught him that there are the claimant themselves. When soldiers' organi- | ing local difficulties and receiving | adjustment of each claim and he it had been amendments and additions, as a re-|al visitor might feel justified in|understand why the department re- sult. thinking of Fe Bureau as a busi- | fuses as evidence a doctor's certifi- effect that "I' treated veterans' organizations brought into | work of the adjustment officers | Thomas Atkins at various times for exis e the Canadian Legion there | would soon dispel such an errone-|a bad bronchial condition, and be- was created from the adjustment |ous impression. FEvery case 'be-|lieve that this condition is due to It is on this point ice Bureau and its pre- it is entrusted. Years of experi-|decessors have proven invaluable to s and to the nation tentially a "service bureau," adjust- | certain essentials to the satisfactory | The Bureau bridges a gap which, if left open, would have zations first came into existence it | particulars of other problems be | sets about methodically and pains- | resulted in injustice and chaos. The was natural that the man with a|passed on fdr the action of higher |takingly to explore every Doe inle Loe service work of the Legion aids, pri- problem should turn to his organ-|c ands. A tremendous amount {channel which might substantiate | marily, the applicant, but it also ized comrades for assistance. Each |of work has been accomplished in [the ola serves the n ation effectively by as- individual case was studied, sup-|th r, as well as through the ef- Onus with Applicant sisting it to fulfil the expressed and porting evidence gathered and the | forts of district and provinciz al com Perhaps the most apparent weak- | carnest desire of the people of Can- facts argued with the departmental |mands. But the spear-head « officials concerned. This work | Legion's efforts in securi re Lien lies in the fact that the onus | cause of war the | ness of pension and treatment legis- | ada that the se who suffered be- service should be com- brought a certain measure of relief, | dial legislation and in solving the |for proving entitlement rests wholly | pensated 'to thie extent of the coun- but as time passed the volume of in- [most complicated of the individual J with the applicant. There are very! try's ability to provide for them. PICTURES ARE THE UNIVERSAL LANGUAGE Engravings that '"'voice" the quality of your product are produced by the Reed Engraving Company organization. Telephone Mr. R. A. Hamilton to call on you. Oshawa Telephone--Oshawa 2794W Toronto Teleph Adelaide 1691. The Reed Engraving Company 179-189 John Street Yoronto With the passing of 12 years since the conclusion of the war the typical claim which comes to the attention of the Burcau today is re- presented in the following hypothe- tical letter: "Dear Sir: "I went overseas with the CET. and served in France for three years. During this time I was with my unit continuously, being treated on one or two occasions by the Bat- talion M.O., for a bad cough. Upon returning to Canada 1 was dis- charged as fit and went to work, la- ter I went to the local doctor and got some medicine. [ had a sort of run-down feeling from time to time and until last week when the doc- tor sent me to a specialist for an examination of my lungs. The spe- cialist tells me [ have tuberculosis. I was quite all right before th war but have never been able to get rid of the cough which came on when we spent a month in the line in mud and water in the Salient Do you think there is any chance of the Government taking care of me until I get well and helping the wife and children while F am unable to work? "Yours truly, "Thomas Atkins "Former Pte. No, ........ CEF." Circumstances Vary The circumstances may vary, and the condition one of the heart, stomach, kidneys, or the recurrence of some disability arising from a wound, but this letter epitomizes the problem as presented to the ad- justment officer. First, the service record of the man is verified, fol- lowed "by an investigation to dis- cover if any mention of his dis- ability is included in his C. E. F. documents. Should therc be no such record, a search is made to find out the identity of the medical officer who treated the man on active ser- vice, It is a lamentable fact that a great many of these splendid ex- ponents of their profession have since. joined the Silent Army. In such instances it is necessary to search for the medical sergeant or other members of the M.O.'s staff, in order to secure statements of their recollections of any treatment given, Frequently when the search of these sources fails it is necessary to find former officers and comrades of the man, as it is vital to estab- lish that the inception of the con- dition was on active service. .This often requires months of correspon- dence. Concurrently with the search for evidence of origin an ef- fort is made to compile an accurate history of the case since the man's discharge from the army. The re- cords of local doctors have to be re- lied upon to a great extent for this purpose. Neglect Is Avoided While the efforts to establish 'his right to treatment or pension are in progress, the man's condition is not permitted to become aggravated by neglect. The Bureau seeks to have him accepted as a patient until his right to pension is proven or other- wise. If this fails, and the emer- gency is reached, his admission to some other institution is sought and assistance procured where possible for his maintenance, When evidence of origin and con- tinuity of the disability finally has been gathered, the adjustment officer communicates with the department and usually carries the case for per- sonal presentation and argument. Should the chain of evidence not be considered strong enough by the de- partment, the adjustment officer returns again to the task of finding new channels of information and corroboration. In the more compli- | cated cases this process may be re- peated several times before an ad- justment is effected. When every possible source of evidence has been exhausted and the department still is of the opinion that it cannot con- scientiously accept the man as a re- sponsibility of the people of Can- ada, under the amended legislation [| of 1930 the case is referred to the | Veterans' Bureau with a: view to subsequent hearing by one of the Pension Tribunals. Frequently the applicant will elect to have the Le- gion continue his case by the ap- pearance on his behalf of an ad- justment officer as counsel before the Tribunal. But as far as pos- sible the Legion leaves this task to the Pension Advocates. A large number of the favorable decisions of the Tribunals have been reached upon evidence compiled through Le- gion Bureaux. Unerring Judgment From their years of experience the officers of the Service Bureau have an almost unerring sense of the value of an individual claim. This sense developes a passion for jus. tice which leads them to fight in the face of unfavorable decisions. Fre- quently, they are rewarded, even after the passage of years, by dis- covering the vital bit of evidence] pensions, with the many angles of | which turns the tide. widows', parents' and orphans' en-| Fraudulent claims are soon detec- | titlement, problems of dependent ted, for unless an applicant is sin- [wives who were married subsequent cere in his or her belief as to the [to the appearance of the disability Any delegates who with to play justice of their representations they | which proved fatal, and many other | o51f are cordially invited to make will be unable to persist to the point | points in which the adjustment offi- | ye of the facilities and course of of misdirecting the adjustment offi- | cer must be conversant with the law | {he Oshawa Golf ( lub, which. fias cer a second time in his efforts on |and with regilations as applied by {one of the finest 18-hole golf course their behalf. the department ; : es in Ontario. A nominal green fee Conversant with Law Then there are the other laims | only will be charged. The hypothetical case as outlined ar} ng from Soldier Sctdemen portrays generally the work in- ture. SO es dal a and decosa- Accredited dele 1 sit i volved in a pension claim. There |Y!cC BTatmily, incda's SuhdiiabR Dy ceredited delegates will sit in are numerous complications in re- | PONS Igralion i eit Vio ap the front section of the Convention gard to pension, such as the assess- | Pointments under the return Hall, and fraternal delegates will ment of the amount of the disabil- diers' preference, ctc. take places in the rear of the gang- ity ; cases in which non-scrvice dis- etre -- y. The Boy Scouts will be on abilities (where the individual suf- "Water is the best drink," | hand to act as ushers. Please ac- fers from more than one disability | says a writer. Provided it is tak- cept their instructions as to where due to war service); dependents! en in the right spirit, of course. {you should be seated . There is Safety in STRENGTH "Canada has no special financial diffi culties and is free from internal or external political disturbances. The soundness of the financial structure and the relative absence of political difficulties make the prospects of an economic revival more promising than in most other countries." This is the considered opinion of The National Industrial Conference Board, Inc., of New York (an organization devoted to the most careful and scientific inquiry) and appeared in a preliminary study of the present depression issued a few weeks ago. For more than 60 years The Canadian Bank of * Commerce has taken a leading part in Canadian business. It is one of the largest and strongest units in the Canadian financial structure. Your savings account, large or small, will be given careful attention at any one of over 70 branches of this Bank inthe Toronio district, or at any one of nearly 800 branches throughout Canada. HE CANADIAN BANK OF COMMERCE Established 1867 Capital 30 Million Dollars . Reserve 30 Million Dollars