D2 THE OAKVILLE BEAVER Wednesday, September 13, 2000 Oakville Beaver would like to congratulate Andrew Ahmed for winning the Pud fam ily fun Guide, "find the Pud* contest. Andrew won two passes to Family Pun Guide Winner Playdium and four McDonald's coupons. Lockwood Chrysler Winner of Prestigious Award Two years after they purchased the property next door and doubled their size, J. Lockwood Chrysler Ltd. is once again under going major renovations and further expansion. Owner Jay Lockwood comments, "Keeping up with Oakville's consistent growth has been an ongoing effort on our behalf. Our current plan to renovate is simply our latest step in m eeting the demand." The renovations that will begin on September 15 will see the current 10 ser Chuck Milroy Daimler/Chrysler's 5 Star Process Manager (left), vice bays expand to 22, to presents Jay Lockwood, President of Lockwood Chrysler with the accommodate the "Five Star Certification" award as Joel Gregory, Regional Sales growing customer base. Manager looks on. They have found them Sales and Service. "Five Star dealerships have selves short of space, and are expanding from dedicated themselves to perpetuating the Five 12,000 sq. ft. to 32,000 sq. ft. to better serve Star ideals of ongoing development and their customers. They will also be adding a improvement." Dealerships displaying the service drive through and expanding their ser Five Star sign are recognized as the most vice reception area, as well as adding a full desirable places to buy or service a Chrysler, clean and detail department. The showroom Dodge or Jeep® vehicle. will also be doubling in size with an indoor "We are constantly reviewing our goals used vehicle display area. and focus to make sure they remain customer Jay accredits the success o f his oriented," says Jay. dealership to the marketing strategy and his One example of this convenience is the professional and knowledgeable staff. service hours, 7:00 a.m. to 6:00 p.m. Monday "Oakville is a small community," he through Friday, and 7:00 a.m. to 1:00 p.m. comments, "and we try to maintain our on Saturdays. Also, a shuttle bus service is presence within the community. We depend on available at all times during these hours. our customers and go out o f our way to make With a mandate to maintain a presence sales and service at Lockwood a convenient within the community, Jay is known not only and pleasant experience for them ." Hence the for his philanthropy as the owner of the renovations for more efficient service. successful Chrysler dealership, but also as This strategy has not gone unnoticed, as an individual. Jay established the dealership Lockwood Chrysler has won several Chrysler about 17 years ago, around the same time he recognition awards of excellence for service, became a Rotarian. parts, and sales. Just recently, they earned "I believe in giving back to the community Five Star Certification, the highest recognition where I make my living," he says. A long time that DaimlerChrysler awards its dealerships resident of Oakville, Jay chose the Rotary for excellence in customer service. Club as his charity of choice because many Lockwood Chrysler received this honour members of his family are Rotarians, albeit in by successfully adhering to a strict set of other districts. training, facility and process requirements His pride o f the Rotary Club's accom designed to maximize custom er satisfaction. plishments is evident when he is coaxed to Five Star Certification also requires the talk about them, but he is not one to boast dealership to contact customers after doing about his community service. People know business with them, to make sure each cus about his community work because they see tomer is completely satisfied. This follow-up him, not because he talks about it. process ensures that the dealership continu Visit Lockwood Chrysler to take advan ously evaluates and improves the way it does tage of their pre-renovation sale, and to business. appreciate "Five Star" service. They are "Superior satisfaction is just part of the located at 175 Wyecroft Rd., or for further process," said Larry Latta, Vice President, information call 845-6653. Photo by Riziero Vertolli The Oakville Strikers (red/white jersey) lost this U-14 Ontario Cup championship final 1-0 to North York. The Strikers rebounded from a last-place finish last season. S trik e rs lo s e c lo s e o n e in O n ta rio C u p a c tio n By Matt Schurenko SPECIAL TO THE BEAVER Strike was something that the U-14 boys Oakville Strikers soccer team did, repeatedly, in the Ontario Cup finals versus North York CS Azzurri. The only problem was that nobody on the team could score. The team had many good chances, like when Michael Mederios fired the ball at close range into the post; the ball then ricocheted back and a teammate one-timed it towards the net, but the shot sailed over the top o f the goal post. And when, later on, forward John-Mark Ssennyonjo, on a partial breakaway, dribbled in close to the goalie at an oblique angle, made a nifty move to shake him, but put it off the outside of the goal post. It just didn't appear to be the Strikers' kind of afternoon. Head Coach John Farrar took the loss nobly: "It's been a terrific season. We did better than we expected. Overall I think they w e're a better team. "They were quite good." W hen asked about the missed opportunities the coach smiled, shrugged and conceded: "We missed a lot o f good chances." Alex Arbelo o f North York scored the first and only goal about mid-way into the first half. He got the goalie in a one-on-one situation and kicked the ball high and to the left, over the goalie's outstretched arms. North York appeared to control the ball better than the Strikers; however it was the Strikers that seemed to have the best scoring opportunities. Despite the loss, it was a remarkable season for the Strikers. Farrar and his staff brought the team from a lowly last place finish last season to a berth in this year's Ontario Cup finals. The tournament was held at the Coffee Time Soccer Centre in Vaughan. National champs See the afl rlewt2001 Caravans & Sebrings \ now in stock! Purchase Financing up to 48 months on all Purchase Financing 2000 Dodge Caravan models. up to 60 months on 2000 ,r~r\F\\r\ afA A n ¥ ¥ ¥** ¥ 7 LOCKWOOD Road,Oakville 845-6653 -W -M -* n f U - N Z -S + V . I/ SJ . I 1 L--\ I I 1 7 5 Wy©croft www.lockwoodchrysler.com t Nathan Cowan and Oskar Johansson (both of Oakville) teamed up over the labour day weekend to win the Canadian Team Race national champi onships. After two days of intense action, they earned the right to attend the worlds in the Czech Republic next May. The guys faced their toughest com petitor in the semifinals, Olympic silver medallist Terry McLaughlin of Toronto. In a best of five race series the Oakville guys edged out Teny's team in the fifth and final race. The Oakville natives then went on to win the next three of four races in the final series. Having both completed Olympic cam paigns in the Laser sailboat, they were happy Many to choose from, all colours. to again be in Immediate Delivery boats and win ning regattas. While neither will get to repre Sale ends September 30, 2(XX) sent Canada in Sydney (there was only one Laser berth up for grabs), both have thoughts of 2004 and of future World and Pan-American titles. A onabrand new than movethem. Neons ©©©©© %