'N. ~'s * OPH4JION There teere nto noimy celebratiens in the strict, belis rtnging. nor any reporteti nes democracy a Our tbn comDIl .after ) ng clued in by die e il = th t 4,msIe preservation of=etiSv andi a oln f Martin Street. Il was VM Day. Nl4ory iln Milton. While Use resuits were salissfactory, a qus- lion remains. Wity sas such a major effort requireti by a gmoup of taxpayers; te have their metsy spess i n tise mainne tiuey yusld? Titere are se places aiea jusi as the local level tebere money la beissg spent on question- abie prjects duit il's difficuil le eveiche aware of tiseni ail. Is ibere really support for spensdung $1.5 nul- lies oni a new home foi the Hallosn regional musem ini Milton? 1 aske4 25 people that question. Some thought il s gondi idea bt a les prnoeily. Not cme of lsem, kiiew lie is curremsîly a regional museuni lecaieti ai the Kelto, Conservation Aiea or cesfsssed il with ihe Ontario Agnicullurai Museum. I aiso found neo support for slaring a Peter Penieroy defessor fsndý Yeî people were more insceotu a regmonal council's îneptitude on ie question of tise regiossal chair's legai fées tham lbey seere wih Mr. Pomeroy hiiseif, Mr. Poemy cieserves his day mn court. bsl even lawyer Eddie Greenspas wousîtb h ard- pressed te mourt a defesce for oui regional cossicil. Many of oui csirent councîllors perceîve ksenmlves as mnmters of a board ofdirecors whose roie es Io look atfier fsnding andi concept approvals, whîie leavmng tise day-te-day opera- lions; le test staff. l'W resîli has becn Usiai Thne importai People don't apologize vMr much or veiy well. WlSe tisey dos, it's ielisctusty - lliey gril their îeeth. lhey say il perfunctorily. williosî any rmorse. jusi because lisey're apped or llsey saI te end i argunst ligs tee bal. An apology is ais of lise mm05 poweiful. antractive and endeuing anis in Use battnt reporteut. In onse fasnily cenânseg session. de1 yclled ai bis letug aon for lyiaz, and il iuned oui dati was wrong. Il suines lypical of da1 te jlsttp le conclusions or oveima '~ ha sas a decent ned lvag W*Us - bot ha wus trns in titi cae nd bc adatine iL 1 akei "l te, apelcioi. Ne paad a loing tisse, sieelinig hlmiscif foi Usis traurratic eplactie. Use veina in bia teck bulging and bis jas rigid. a&d fiuially saiti: "Mark, even Usmoi yen bav lied nd stoies freon us nuny doses. and yen ksow ici have s"aly becs veay patiesnt and fair wiUs yen. 1 sassiFons titis lite." This is bote most people apooize, with caviats. qualifient. a bid1e baisse liet ai lie odmer person. Ibn il ot en qelog. Why is une bati le apclogize? la il admtti a seakies, a con of ennemi? Thse OU s l t"s a steco pences a. apologize. Il tailes insigbî go qilogize. il tek" aseiment Io A tMdn apolony la mâpwfI lea pugurne le aoleIo le éii odwisef âm Yole ms 0* - o Fia. Piss KSids Umm lmâq dNa .O W.,,"âdun - N."lrwmalý Pàa;èls un w. Rb. lui F rsiM fa. rii a au View many counci appeK te have represeni. n' andi advisory Isiiereît falito Are piebisci the raxpayer Cluifet:1173-33(111 Uan Olive PabILahe MCam -reudMfaiq#r " iKa* Lauss 5K a.I ciaat.aqr Tni CMMIS OffieMaiqe Mark eM MM Maiqcu To hit R.aUo Salas Munqe 1kanning government like a business lors. like oui MPs and MPPs. -lest touc wiUs Use people tisey eceuntry i rus by cocuiis uroups contrelîrd by special les or referendums Use only say can reclaii bis Say ini political lIn 197 a rounid of<pey tyax reveils sept tirongb t-aY Anteicas cilles. Taxpayers son Use day and goverssnts âcroas tise land fourni thainselves bosnd by variens lax limitation iseaures. Taxpayes in Califeenia, for example. cul property tux rates alil liteu placed limits'on futurse increases. To cies, acroas the UJnited States, tis wave of municipal tas reveils si&- *isaled a tsew mua of fisca respensibilily in tiseir day-l.dy opeaM--s decistens! Sonse people teoty lsese inititibves V~ ' "~" ~ * ~ " are leu costly andi unmanageable, but gsany 900,000 people ai the lime. faceti enonnous devClopllg lie &Oep 4s eAupata fer pn- issues coulti ha hanied more.efficientiy mrd ai den"mf te keep pare w11h tise amr's popula- viting cellection services to h section of. lessexpese tan i ùk ase ow.lion grossis ad tie rising serti for nieu, tace. Phoenix. lessex~nnsrUsas 15îthcasenosfacilities andi services. Recognign it, thtUe Like a business. Usey leoketi ai their cout$ public was in neo mood for cotinsally increas- and prjectei whal resources the city woiu- On adiféren noe. acoule o peple isg propetty taxes. Use city couricil. aller much force would oed le provide Use service. Wben On difeentnot, copleofprelehave dehale. moveti Io bîd est a pertion cf the bld sas epened. thse city's cos came un takes issue with my rerent remarks about for- Pitoenis's gilage collection services. higher Uai tise winning bitider and Use sutk eîgn aid. I sîmli mauntaîn Ion many proj ecîs AfInr council voteti ils appioval for tie plan wau transferret e a private contracter for a offer ton fes tangible heneflits te the people ihe mayor look Ron Jensetn. Phoenix public llve-yrar perioti who need lhem mosi. woeks direclor ant i Ue cîîy manager responsi- Oser unme, Use cîîy leIt four garbage cellec- Is ihal Use difference bettero sialisin and hie for refuse collection, aside. Sha asicet hsm tion districts le privste conlracton i th Ue ses coervaism? Each has the sanie goals, but whettier tic sas-goïng Io compare Use rity's competiven btidig pmoressa Ne cily welters. stsly one Unea&çresonsible budget and ross with Use hid rosis tih; rsty souldrmceive 10ttir jobs.lieratse of a "no layolr"policy. drmmnds truc accoufstaiily. flren private compantesMr. Jenssen replieti bis As employees retiret Usy were net replacei. Is il commets saie that's lacking in s0 mny deparhnsent woulti put in a bsd toc. Others were transfelisti te other tiepainsl decisietis madie ai ail levels of goveroment? Is Mr. Jensen wenî back t0 bis office and called Note sas thîs sies approach différent (rem dtua shy il's nrcessary In mon a cainpaign -togetser bis staff Hlow coulti bis teai bonour Usi of tise typical Canan cily? Mr. Jenseni similar le tie Mautin Street peuiiers' exer- Use comniuoels le tise mayor anti city council? mnd bis staff rain thé public wouca depainet cise over eveiy inçetani isre Oser ie text wsks Jeinsen anitlus staff began like a business. WifUs tise nord te conçeqe tise cîty collection meamn. both managera and 7ice of a geîiuine apology- fsdaitercss :ze ZZIsZ&/db d comed rcIi colatIs; Theyde oheservie * and what a real apology leoka film 1 bld tanm mais eficsestiy. te hold ai bis "buIs", "ehais abouts" "d"Mark Oser Isase tise goverranieai l um reduoed ils shoulds" in ahayatice, anti jusi tuai ithd tise ceps tiumaically. Using toderns acemnn fan dt in unte case ha .a sraiig. - leZ~qu, lhey chalenge coits froct ther VI1hai te assure hlm. endlessly, Usa aPolegiz- City dbrem ts Ua inflaisti tise ceou of 1h11 mng dsd net meus b ha s a terrible persan or s proposail. fley titi evesn Uey coul Io e terr ie faîher or ltaha sas te blame for compemîtve. Tis allowed lthe.cily teans le in t e 90 enr tisai bu as gone smin lais relation- lowci ils bld pire. ship sit bis son. Il sas a meisk abi satna By 1989, Use cily wcskforce hl wgl back of sutae ps Ibis faiherforuapology. aiu gve collection 4W"rcl. usny fer tein yen tid. Tc apolegize you bav Dat wu tsally steating Dote, bai ha id il.. In à veant kmveM.Jesen wecotiss te understusd tehy il s wrong. bote l miglit md ha dili il seli. Then a faaclatig tlîing Use elty ment's cçpolutto bld agise Use effect tise etiter person. It boit. an iniplicit bqspened Mark ipolegizet, on bis osis. fltey pclvaie.c- ,acmo-s.We swax thami Uses ha .ommais you wlll net de il again. bets charIt cryiisg, buging and aaying &Il salid. "limagent foi as. We've leuietrofis If iî la dotte aincerely mnd Useghtfully. an kinds of muahy staff. Il tuned int a maIe- thc, llsey've leusset kmais. We nSd dms apology la truly niagical. il bas a cleansiisg building session us wSolt re thUe coldeatcotttin effect, Il cleaus the ait. Il ails yen lo be haurt te jello. Wboi bu tuads govfssua serreds Met à arconti ltaI penos siitboul soirying aboi Mils emtabled me in laie sessionis le get siies business, uent fer Phoenix? % ite icu of whis dsey Ile dti*ig. Il reétres Use gîudlI Il boUs Io Iry otIer. effective melhods of onfiet Phtoenix nOs pay lm foi PbUhO piduicm dm mises hi cma offW of yem quickiy puts Use resolilain. Siosly, leta wu rebuliLm relati thay id 10 yeus ago. Colicticin coai pi essa bolun yen. locaensd titi rellitlpI reestalisset. Ail boholti hav d li 4-5 par omse per yeur SAny caveat, qualifier, or blaiste ltretn in aied by a asimple qsolog. sisce 1979. lThe clîy adlc estirmtes sa deatroys tise sipology. le âct, il saialy bu Use Wbos your son tenas bis tiller anti yen dmc Me. JeuSai belii a n Mad t bileas exact opposite efféct - il nakes the persan usake hlm qmiogle dms't libd " e Sa say Mm a rençadusitajalah Phoenix t«M. nader, mms derulve. Mark ssited argsuing sith à peeitincély. "sain>'. ets ham seti ai l US5 :simu wteid bis ded aller hi so-callleti apology - Explala shy ha cne Io qiogWx. Matle An imporctan. bon u bon ad louer Usm "Yon've heut frTbIs la hi flIl dus ycu've "ada h ow lfhadnam'l - h. Wl. a awa m dpd ltm Ahi hi sl f eser bem wren? Wb. abot thi datai'. c vole o c a »up solosi. Andi dmnt ha sili lm 1fli. Phoenix. pealai@o Sle- la Bt cf Mu. 1 kmt dmd1 w u «0 wdm di le scil le - -u-glh _-mm q h N u vlag &-t e - uy - h IW II for us ~ -lo Me wu UMM&.d âàikblgi Wba you'fluoq wmm IIe 81m 4MW. hawm hum -i.st Cdw s M beJt jm bff a i@M wd#L W* UM ali a uMU m U.m u sa*Mg esufi nuh etI &M it th m* e - WW >' h " ***N Mi 'as a.tij)a 1 ~rs Why was ail that work needed for Martin Street? 1