20- The Canadien Champion, Tueaday, Saptember 19, 2000 Customer service, layout of store are people-friendly efrom DELACOURT'S on page 19 il wan becoming more canual," said Ms Hartley. "But it's switch- ing téi more formai again." Since ita inception, Delacourt's han offered gifts and bridai reg- istry items at competitive prices. Entering tle store is like walking into a tiny wonderland of crystalline glanses and graceful figurines. Even practical items such an plates and flatware take on an ele- gant cat in the store, which is distinctive in tIse historic down- town for its navy bItte awning. What isn't found on Delacourt's shelvea can be ordered, and free delivery is offered, largely within tIse Halton ares. "We do a lot of special orders," said Ms Hartley. "If we don't have it, we'll try to find it." Gift-wrapping for ail purehases is free. Customer service is key, with Ms Hartley and staff on hand to supply as much or as little attention an needed. "We'll spend an much time as they want," said Ms Hartley. "A "lWe change merchandise a lot and we try to keep our floor fairly wide open." LAM~ MEUh bridai registry can take between haif-an-hour and three hours." But staff can also accommodate customers who are looking to grab their purchases and go. They're the people who corne i n with a shower/anniversary/Christmas or birthday to buy for, and are cager to have it gifs-wrapped and out the door s soon as possible. Even the layout of the store is people-friendly. "We change merchandise a lot and we try to keep our floor fair- ly wide open," said Ma Hartley. "We have a lot of people coming in pushing baby buggies." Fairly wide aisies make shoppers feel comfortable by minimiz- ing the oops factor. "People tend to feel intimidated coming into, a store with a lot of breakable stsaff," said Ms Harsley. Brand names available at the store include Royal Doulton, Denby, Wedgewood, Pimpernel,. Waterford, Oneida, J. Durand, Lenox and Noritake. Children's gifss are also in stock, including Peter rabbit, Winnie-the-Pooh and Bunnykins. Whenever possible, Canadian companies are sought. Recently, merchandise frora Milton's Ail Fîred Up waa added by popitlar demand. "We're getting a lot of requests for it, which is how we gel a lot of our stuff," said Ms Hartley. Over the past few years, linens have been brought to the shelves, including tableclotha, napkina, placemats and table mun- tiers. The shelves are always burating with merchandise, which la changed regularly. And helpful employees are always pleaaed to help a shopper find what they're looking for, said Ms Hartley. "We try to get them something they're happy with in the night price range," ahe said. "We have a full range. We help themn fig- ure what it is they want that lits their budget." Like many downtown stores, Delacourt's dispels thse myth that pricea will be lower in major department stores. "Our prices are excellent," said Ms Hartley. "Our prices are almoat always lesa." W1OMEN IIELHNG W1OMEN Charity Golf Touruament for IHALTON WOMEN'S PLACE Wednesday, September 27th, 2000 10:00 a.m. to 3:00 p.m. ACTON Meadows Golf Club This will be a MII day at $ 100 per golfer Fo complete registration package contact: K. Sarita Purdy, MBA, Investment Executive çaScotiMcLeod 1 Nelson Street West Tel: (905) 796-5006 Main Nelson Centre Toit Free:1 m800-263-2454 Vanesa Iron Futon Econo DAY BED SOFA CAPTAIN $159 r_239 BE 279 IRON M r ir BED $E CluYN r2 CAHOE Brampton, Ontario L6X 3E4 Fax: (905) 450-6343 Notice of Liquor Licence Application nio Thse following establishment han applied to the Alcohol and Gaming Comrmission of Ontario for a liquor licence under thse Liquor Liceace Act: Applicatioa for Addltloa Facilitles Szechuan Wok 201 Main Street East, Milton. <indoor area) Any resident of the municipality may make written submisaion an to whether the issuance of thse licence is in the public intcrest having regard to the needsasnd wishes of thse residents. Submissions must be received no laser than October 20, 2000. Pleane include your namc, addrcss and tclcphonc number. If a petition is submitted to thse Commision, please identify the designased contact person. Note: The AGCO gives tIse applicant copies of aIl objections. Submissions to be sent to: Liceastng aad Registration Department Alcobol and Gamlng Commission of Ontario 20 Dundas St. W, 71h Floor, Toronto ON M5G 2N6 Fax: (416)326-5555