20 - The Canadian Champion, Tueaday, February 9, 1999 Invetin fortheHospital is doing a survey x f.I about how patients treated e 54! Main St. E. MIhTON 878@09311 If you were a patient at Milton District Hospital's emergqncy department late Iast year, there' s a good chance you'Il soon be asked about the visit. Patient satisfaction surveya from Halton Healthcare Services (HHS) - the amalgamated corporation of Milton District and Oakville-Trafalgar Memorial hos- pitals - are being delivered in early February. They're going to a random selection of people who received emergency treatment in Octoher, November and Décember. "Knowing our patients' perceptions of the quality of service and care they received can realîy help us," said HHS president John Oliver. "The resuits wiIl provide us with a better under- standing of what we are doing welI snd where we are flot meeting patient expectations. This information wiII help guide our future directions and improve- ments." The survey, also heing conducted in Oakville, is pars of HHS's quality of improvemens program. It's heing mailed to a random selection of 400 peo- pie, 100 of themn in Milton. The questionnaire asks people to evaluate waiting time, the registration procesa, physician and nursing care received, communication, discharge and hilling. It also shlows for personal commenta. The mailing, collection and analysis of the surveys will be completed hy Solution Point, a company that specializes in customer satisfaction tracking for health care organizations. CLA' YOURg%â THINKINOC ABOUT GICs. THE WAIT SEE GIC. We have created an ideal investment vehicle for today's uncertain financial environment. We caîl it the Wait & See GIC". At Canada Trust, we know somne investors want to be cautious righr now. Not because they fear the future. But because they have such a healthy respect for the unknown. The Wait & See OIC delivers; a guaranteed first year & rate of 3.65V.~ And allows you the flexibility ro convert - in response ro the market and changing interesr rates - inro any Canada Trust RSP OIC or Canada Trust Mutual Fund, without penalty. The Wait & See OIC from, Canada Trust. Available for a Iimited time only. Cautious? Yes. Careful? Véry. Clear-sighted? 20/20. To purchase a Wait & Sec OIC visit www.canadatrust.com or eall 1-800-450-7319 .63 Caaars Inetmn GS s Canada Trust Mutual Funds -CT Securities -CT Financial Assurance -CT Private Investment Counsel RSP eligible. *Rares shown are as at date of peint of tItis pablication. Rates may change as any rime, wirisout notice. tCanvertible any day after Match 31/99. CT Private Investment Coansel is a division of Cr Investment Management (Jroap Ine., a Canada Trast Company. Pressed for lime? Check out Dateline to get a quick glimpse of what's going on in town. Dateline is a list of local non- profit events hrought to you' ,free of charge by this paper every week. Cail 878-2341 to subscribe Monday througb Friday, 9 a.m. to 5 P.m. Proudly 'serving Miton for 138 years.