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Expect more from SEARS (Best Furniture Store) “We’re very pleased with the results of the survey, and we’re having a great year,” he reports. “But we want to be the premier department store in Oakville, and we’ve undertaken a num- ber of new initiatives to make Sears absolutely irresistible to our customers.” Eharles Loewen was thrilled to learn that f 'the Sears store he manages at Oakville h WxPlace was selected “Best Furniture Store”by Oakville Beaver readers, but he says that’s only the beginning. Loewen cites the store’s many strengths, which include a computerized inventory sys- tem allowing Sears staff to track the buying preferences of the local community, and adjust more than 50,000 items of merchandise mix to reflect those tastes. That includes some of Canada’s number one best selling brands, such as tough Kenmore® major appliances - exclu- sive to Sears, and Craftsman® tools - all backed by Sears’ own service technicians and a Upper Oakville Shopping Centne 1011 Upper Middle Road, Oakville :93‘231‘i11533xx11t4; 33.3an 427 Speers Rd. Oakville Spears 849-5980 your vote Mon.-Fri. 7 a.m.-9 pm. Saturday 7 a.m.-7 pm. OPEN SUNDAY 8 a.m.â€"6 pm 3333;00I I sh0¢ repalr pen Sundays 11â€"3 Closed Monday Hours: 51%, “We can identify what our customers want right down to the size and style if it’s clothing. This way, our customers :9 maids; ir buy- mh ’ - ing votes count,” the stor noâ€"quesu'onsâ€"asked guarantee. Due to the efficiency of this system, shop- ping is a pleasant experience, and the well-lit aisles are never jammed with unsightly piles of goods. 1-w‘x “We can also add new profit} s 'that we know will be successful. For insta e, we intro- duced Kitchenaid kitchen appliances over the past year, and they’ve done very well in Oakville.” “It’s part of our vision to make Sears 21 real- ly great place to shop,” Ldewen‘explains. Service is also a priority at Sears, where floor staff are dedicated to serving the cus- tomer, “not stocking shelves and doing paper work,” he says. “We have a whole separate merchandise replenishment team which comes into the store BEST SHOE REPAIR SHOP ”From simply elegant to wild/y c .A N \ l) A s ,( Xt t... L t d th k, e ravfgggive m: gmfinmifl yo“ LIVING L1G ORDER EARLY FOR CHRISTMAS 300North Service Rd. w. Lorraine is Tantry Inc. Thank You For Making Us Oakville’s #1 Caterer Fine Food Catering 827-7076 822-0992 A Unique Servi_ce For Those Of Discriminating Taste before it opens in the morning to make sure that we are offering a full selection of merchandise, like new, every day” Busy ‘ ,. . ts will appreciate Sears' program, which guarantees that if ur c wears out Sears clothes or shoes, they’ll replace them with the same size, free of charge. For men and women, Sears offers Fashion Solution MUST HAVES- key items in your wardrobe. And if they’ re missing a MUST HAVE' 1n your exact size and color, they’ll immediately give you ten per cent off a compa- rable item. The Whole Home guarantee promises that if you buy an item and later find that it just doesn’t look right in your home, Sears staff will make it right! “The comparable item is at the discretion of the customer. For example, a woman may have initially wanted a pair of pants, but she may select a skirt instead," Loewen points out. «i 4 s T QR E. LlVINGgij TING Thank You Oakcville for making us your #1 Bookstores Thank You Oakville! Oakville 0 842-9444 '. '_ Q: ‘_ L' ’_ A 8.44.53 93 For making us your favourite... Oakville Town Centre II Domal Dr. 6? North Service Rd. Oakville Place Trafalgar Rd. 8 QEW In addition, the Service Department services everything Sears sells, and honors purchases made in Sears stores coast to coast. Exclusive maintenance agreements are available for rou- tine maintenance and general repairs on all Sears brand products. Last but not least, Sears Club Members can earn valuable points with almost every item bought with their Sears card. The points can be used to save on future purchases, or converted to AIR MILESTM travel miles. Loewen says he hopes the Oakville store will sell between 2,600 and 3,000 books, with proceeds going to the children’s wing at Oakville-Trafalgar Memorial Hospital. Right now, Christmas shoppers can help support local charities through Sears while whittling down their gift buying lists. Sears stores are selling wonderful holiday cookbooks from Canadian Living magazine. Two dollars from each purchase will be donated to chil- dren’s charities. 849â€"3850 @8100 I