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FREE Sun-Tribune. STOUFFVILLE ® NOVEMBER 24 2016 138 SANDIFORD DRIVE, UNIT 5 STOUFFVILLE THURSDAY FAMILY OWNED AND OPERATED SPECIALIZING IN (by appointment) VOLKSWAGEN · AUDI · PORSCHE YES, WE DO DOMESTIC ON-LINE BOOKING HYBRID, ELECTRIC & DIESEL EUROPEAN & ASIAN CALVIN, STACEY AND RICK CALLAGHAN FREE COURTESY CAR 905-642-2886 OR 1-877-410-2886(AUTO) WWW.410AUTO.CA CONNECTED TO YOUR COMMUNITY YORKREGION.COM hEALTh onLinE at yorkregion.com news, events and information on your desktop, laptop or mobile device in Photos Check out the latest community shots from our photographers www.yorkregion.com/photos Events Calendar Sherwin Jamisola holds his son Syrus at the entrance of an assesssment room in Southlake Regional Health Centre's emergency department. Steve Somerville/Metroland Hospitals make strides on ER wait times Chris simon csimon@yrmg.com age. According to Health Quality Ontario's recently released Under Pressure: Emergency Department Performance in Ontario, the limit patients waited in Emergency to see a doctor in 2014-2015 was three hours. "We are leaders in the province, specifically our door to doctor time, which far exceeds the provincial average," Emergency department director Kim Storey said. "We've found a number of operational efficiencies and a philosophy change. We're able to react, in real time, to our patients. We're really proud. Wait times translate into quality of care." Southlake's ER handles about 300 patients per day - they're on pace for 111,000 in total this year. Many other Ontario hospitals can look toward York Region for inspiration when reducing wait times. Newmarket's Southlake Regional Health Centre is top in Ontario for ER wait times - at about 1.3 hours on aver- That makes the Southlake ER one of the busiest in the province, she said. Physician schedules are tailored to meet patient needs every day and the doctors are assisted by 'navigators' tasked with organizing some of the routine elements of their jobs. This allows See what's happening by visiting our online community calendar. www.yorkregion.com/events ureport newsroom@yrmg.com www.facebook/yrmgnews @yorkregion yorkregion.com/ureport See `LOCAL', page 13 Local retailer NAUGHTY NICE finds new home! OR 905.642.4546 Sandy MacKenzie Insurance See page 6 AUTO · HOME · LIFE INSURANCE 905.642.5400 Jon St. Denis Insurance Your Take Pick! Sandy MacKenzie, Agent 6336 Main Street, Stouffville 905-642-4546 Jon St. Denis, Agent 37 Sandiford Drive, #204, Stouffville 905-642-5400