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economist suntribune business saturday april 6 2002 earns by jeff mitchell staff writer markharn mazda and general manager gin siow have been recognized for ah astonishing turnaround that has seen the dealership triple its sales volume in two years mr siow accepted the award for most improved business recently when the annual chinese canadian entrepreneur awards were presented in markharn mr siow the pursuit of excellence by all 28 employ ees at the hwy 7 dealership brought about the compa nys improved performance the award was not just won by myself individually it has to come from the whole team he said with my experience in the industry i have learned in order to do well in this business you have to remember some focal points customers needs wants and desires mr siow who has worked 20 years in the industry arrived two years ago at a dealership that was moving about 200 new cars a year he changed the dealer ships name added sales of highquality used vehicles and undertook extensive renovations to the show room to completely over haul the- organizations image he spent 200000 on advertising in the first year to promote the new image since then sales volume has increased to almost 700 new arid used vehicles annually mr siow said mr siow frequently enrolls in training and lead ership courses and encour ages his staff to do the samei there are regular social gatherings and monthly cer emonies to recognize excel lence inhouse he said it is essential to keep morale in the showroom high mr siow said he plans to keep on with this agenda encouraging employees to buy into his vision of customer service he will also step up his contributions to the com munity which include sponsorships for sports teams involvement with the 40 dunlop citation tires 115000 km tread wearout warranty 2200o series ix ale from 5039 each p15580r13 other sizes sale67199179 t order r2884 np0420402 2 x rotary club and support for local charities its a way of paying markharn back for an amaz ing couple of years mr siow saidwithout my commu nity support i wouldnt be where i am today he said mr siow and his dealer ship were nominated for the award by mazda canadas credit division the business was among six honoured saturday night by the association of chinese canadian entrepreneurs the awards were estab lished in 1997 to recognize ksaaai 25 f new at sears dunl0p rover at tires 100000 km tread wearout warranty 2500o series sale now from 10874 each p22570r14 after april 11 14499 other sizes sale now 1124917249 each after april 11 1499922999 st order r2884 np0420402 3 1 complete warranty details at sears auto care sale prices end thursday april 11 2002 while quantities last auto centre direct line 9058826194 hours m0nfri 730am900pm saturday 800am600pm sunday 11ooam600pm motorist 11 assurance program stahoamk for automotw acmih accredited test repair facility sears npo42o40z copyright 2002 sears canada ire um ja imvf s chinese canadian entrepre neurs who have achieved business excellence ass umed a high degree of social responsibility and con tributed to the communities in which they work nominations were accepted from across ontario york rkcton tavnsitgjt moving york york region transit service adjustments during possible ttc shutdown in the event of a ttc shutdown yorkregion transit yrt will be adjusting some of its services and operating limited weekday and saturday service on routes that would normally be operated by the ttc north of steeles avenue most yrt bus services will operate according to regular schedules except for the express routes to finch subway station which will not be operating for more information call 9057622100 or toll free i866move yrt 6683978 or visit our website at wwwyorkregiontransitcom vskrr good v t v laser vision correction latest technology in laser eye tracking trusted name in toronto since 1929 a tradition in eye care excellence the consumers choice award over 50000 patients treated the bochner eye institute unionvelle office 147 main street downtown office scarborough office 40 prince arthur avenue 3000 lawrence ave east toronto onm5r 1a9 scarborough on m1p 2v1 unionville on l3r 2g8 4169602020 416 4317449 905 4702020 call 905 4702020 today to schedule your free lasix evaluation tijrh- sft wfc mw i tv