7 r 7t j profession and the challenges ahdopffi care and compassion margie mackie is coordinatqr of the bridgeprogram v j r a day program in the adult mental health system at jx 7 t markham stouffville hospital j i- the hospital has a 25bed mental healtii facility with a schedule 1 designation which means the hospital cares for people who may be of immediate danger to them selves s r mackie said she is constantly challenged by her work with people who face a complex and difficult struggle to make decisions for themselves and meet their own needs n they heed to find a certain harmony in their jife and a challenge for me as a nurse is to also seek that in my own life and try and find that balance she said v mackie was also one of three members of the mental health system whichincluded director cindi draper and j 7patient cafe eoordinator susan clafkevwhb travelled to 0 westminster england last yearto attend the t- international council of nursing conference at the conference mackie and the mental healtfiteam r the hospitals philosophy of providing care to 7 patients jl they wanted to look at innovative practices and ours was tomake every patients experience a great one and to empower the patient which is key in mental health we look at finding the strength in people and moving for- t ward said mackie our theory is human caring and compassion is key to developing a relationship with j patients operating online j y technology is fast becoming a large part jpf every workplace and that does not exclude nursing t at markham stouffvillehospital v 2 roseahn pachecois involved in the implementation of the hospitals online system- its definitely a door that is opening wider and wider said pacheco who is responsible for training all staff oh the qnlinedocumentatiohprogram field that hasreauy exploded finally in the cainadigri health- cafe system- t vt s v stoufrvesix moiith havirtg recently wrj arnyed from the hospital forsick y chudrenwriere shewas clinical systems i analyst for seven years t s- t j f and while rns like pacheco who are trained in the technology jside of mecli- cine are fare she skys nursing schools are j j now getting on board -f- york university v nowoffefs a healfhmformatioh program nurses are key in the iuseof computer- vized hospital infqrfriationsays pacheco x because theyhave the clinical 6ack i- t ground necessary for uriderstahdihg what is ihvolved tsu f nurses really understand what is rt 1 tsl iswsasa4- k-g- tlfc v lss i br iaw satisfaction isss js lfjcrtr v since markham stouffville hospital opened k 10 years agorn barb bitter has beenanimrjgr- tant part of the palliative and complex careuhit the patients bitter sees each daycannot be aidmitfed to a nursing home becausethey 5 require around the clock hursingcare with 24 patients in the unit bitter and her colleagues face mawyallenges in a fieldwliefel patientsare becoming more acutely ill v- but despite the stresses she encounters v 1 bittefsays her work gives her satisfaction every day 3- ifti j svyherfi come in arid seepatients who have very complex issues who are in pain or need- purnelpandmenatmeendqfmedaytheyare c mbfecofnfqftable i feel i have done my job j your family membferbitter said j ahdqftentkere are fahiuyissues to ideal withsbkis a real learning experience j forbitterstrengmdurmgastfessfulday dfteficqmes from herfellow colleagues i l v the hursewho work here are like family j wewpport6neanqtkelahdwehavethesup- port of the social wovkers and medical prdfes siohalstsavefyinterhisciplinaryearri v bitter has been an rn since 1971 jand qrigi- nally trained as a midwife vl- witfeveen f j- 1 4pw ooqcl omhsfashi6fisll piscelebratineb mimm markham main street -n- satordayssm tol2m grandopening saturday malf f x join us for- the festivities k see our ad in todays paper for details markbam road t j i r s v ft vf rt- sfatromnsbttstreet f 5 7 2 lights north lyliy -jv- x iffi v ji v t t w