The following text may have been generated by Optical Character Recognition, with varying degrees of accuracy. Reader beware!

58 tmwiwmww vol l 1 a tribune supplement julg22i992 giles chev olds built reputation on service value by lisa white correspondent the people who work at giles chev olds call it a family business the dealership was opened in stouf- fville in 1959 by ross giles giles son duncan took over the business in 1970 a good portion of the staff feel a part of the family because they have worked as long as the dealership has been in stouffville the faces never change here the people in town that knew the staff five years ago know the staff today said service manager craig somers the only time they change is when someone retires salesperson brian wilkes said his customers like seeing the same people each time they return to the dealer ship wilkes has been working there for 11 years second in poll giles called the service department the backbone of his dealership giles came second in 44 area gm dealer ships a few years ago in a comparison of customer satisfaction somers who has worked at the deal ership for four years listed reasons why giles would still be at the top if the comparison program was contin ued today customers arent separated from their cars like in a lot of shops he said the reception desk is right in the working area and giles allows customers to watch as their car is repaired experience and all their mechanics have no less than nine years of experience ongm products they also have double the training said somers the amount of gm technicians training is dictated by the number of cars sold high sales in the past mean the dealerships technicians are in train ing at least two days a month said giles the dealership does warranty and maintenance care on all chevrolet oldsmobile and geo products but they also service other makes and models the dealership has a reputation that if nobody else can fix it they can said somers and giles rates are definitely com petitive said somers we havent increased our prices in almost two years were basically offering 1990 labor rates the dealership also boasts daily rental cars available to all customers giles chev olds in stouffville is a familyrun not just service clientele and next day delivery of all parts not in stock finally the dealership offers a com pletely different buying experience said duncan giles a unique computer program removes the confusion the computer has literally taken operation dating from 1959 all the brochures and its zeroed in on the car that you want said giles youre having a say into the car that youre buying competitive prices experience openness and satisfied customers are all reasons why giles chev olds is still open after 33 years at 5964 main streetby the ninth line think wheels ininkiiii cavalier sale no dicker prices by duncan giles 92 cavalier 22 litre 4 cylinder automatic trans air conditioning abs brake system automatic door locks amfm stereo radio 2 door coupe stock 813 00 mrsp credit air cond 950 t duncans discount as shown cashback 1250 iii iil m i sale price k00 think cavalier think savings pius 475 fit 100 air tax and all taxes licence all other stock available at similar savings 17 cavaliers to choose from til aug 1192 plus 2 molson indy parade convertibles closed on saturday for july august so that our staff can enjoy time with their families