The following text may have been generated by Optical Character Recognition, with varying degrees of accuracy. Reader beware!

Not funny or sexy: Dial M for nuisance Looks like an ordinary phone, doesn't it? calls. But there are ways to have people Well, it is. But hey, a phone can be a punished who engage in this sort of dangerous psychological weapon in the odious activity. hands of a person given to obscene phone Preventing robberies Admit it: it's a jungle out there. People breaking in- to things, vandalism, crime, But as the local police department likes to say, "Crimes against business are usually crimes of op- portunity." Making it more difficult to break in will be making it more arduous for the thief to steal. As far as lights go, have lights on inside and outside the building. There should be a night light outside the building, a night light over the safe, all entry points, alleys and rear of building should be illuminated. Make sure the locks are sound too. Install one-inch deadbolt locks on all out- side doors and double cylinder, long-throw dead- bolts on doors with glass panels. Key control is very im- portant. Ensure that padlocks are securely affix- ed and never left open, you will thereby prevent key duplication. Now suppose you lose a key. "Well, I don't know where it is and no one else does either,"' might be the response from the less enlightened. Don't. be so sure. Have the locks chang- ed; it's less expensive than having the building clean- ed out. And think about this. What if the thief is already in the building when you are locking up. Maybe he's crouched in the closet or hiding behind the com- puter. Maybe he's under your desk! Have a look. Secure all doors by put- ting metal lining on ex- terior doors, bars on rear doors and armored strike protection on glass and metal doors. Don't be too cheap to replace a door which is falling apart. If there are cracks in it, large areas of obvious weakness, or ter- mites living in two-thirds of it, then replace it. The lock isn't doing you much good. The same common sense should apply to windows. Don't make it easy to break in. Don't obstruct the view of a window so a thief can work his way in undetected. Buy an alarm system and keep it functioning properly. Keep your safe in plain view; don't hide it in the back of the store. A safecracker likes nothing better than privacy in which to practice his trade. Don't keep an abundance of money in the safe. Go to the bank with irregular frequency. Keep the grounds sur- rounding your place of business clean. Leaving weeds around will only en- courage robbers to try your place of business; if you don't care enough to main- tain the lawn or sweep the sidewalk, you might not care enough to protect your business. How many of you have ever had an annoying or of- fensive call? Let's face it, most of us have. For women, if might be an ex-boyfriend who in- sists upon reading his home-spun poetry. This is really something to hang up on. While a man will get a very annoying call from some drunken oaf who in- sists he knows you. '""How ya doing pal?" {f you get annoying or of- fensive phone calls, Bell Canada wants you to know what to do about it. On Sept.25, 1986, new terms of service came into affect for Bell Canada and certain other telecom- munications companies regulated by the Canadian Radio-television and Telecommunications Commission. Now customers can have recourse to obscene phone calls through the courts. But the important thing to remember is that tracing procedures on behalf of customers will only be in- itiated when a police of- ficer in the course of a lawful investigation asks the calls to be traced. This is how it stands. First let's imagine a scenario. It's nearing mid- night, the wind is making you hear footsteps in the hallway, you're alone in the house and just then some lunatic calls and threatens to blow you away. This is not enjoyable for anyone. Well in such a situation, don't worry. Bell.Canada's hardworking customer ser- vices personnel will do their best to refer emergen- cy calls immediately to the police. But what if the call is not "emergency, or one which does not carry a "direct or implied physical threat?" Well it might be a long night. In such cases, Bell wants you to follow a "self-help approach." which is in- cluded in the introductory pages of the telephone directory. Just how are you going to help yourself? Bell advises that you "don't talk," since the caller just wants an au- dience anyway. Also you should "hang up" if the caller doesn't say anything or refuses to identify himself or if foul or offen- sive language is used. Now if some hooligan continues to Call you, the only thing you can do in self-defence is call the police. Bell will not trace the call just because so- meone is bothering you; they have to receive an of- ficial request from the police. There is a good chance that by the time this has been processed, the obscene caller will have found other lodgings. But Bell has plenty more advice for the recipient of the obscene phone call. You shouldn't show the caller that you are annoyed over his suggestive phrases or filthy mouth. Also if you are trapped into a conversation with the caller (rather unlikely unless you really aren't an- noyed over the call) men- tion your report to Bell Canada. But if the caller knows the legalities of this par- ticular hobby, he will pro- bably know that a call to Bell Canada is meaningless without police action. Bell will even go further though. If it is really necessary, a _ service representative will endeavour to develop a Obscene calls are a real nuisance "profile" of the call. This handy bit of categorizing tries to define and charact- erize the type of call you are receiving. Is it obscene? Is it abusive? Is the caller trying to sell vacuum cleaners? What time of day does he call? So if they can narrow it down to a psychotic who phones faithfully every evening at 6 p.m., just before you sit down to watch the news, the ser- vice representative may of- fer the customer and unlisted phone number, or a temporary new telephone number. The original number would be restored after an agreed-to length of time. Bell then advises, "If these steps do not result in a satisfactory solution (ie: no more wacko calls), customers will then be ad- vised to file a_complaint with the police and to ob- tain a complaint number for future reference. If the police deem it necessary to attempt to identify the origin of the annoying or offensive calls, they must contact the Bell Canada security depart- ment office nearest to them. It's a welcome thought. The more you know about energy conservation, the more money you'll save on heating bills. That's why the Government of Canada has put together the ENERGY SAVINGS KIT. It has valuable and up-to-date information to help you build energy efficiency into all your home renovations, and increase home. coupon to: Energy Savings Kit, Home Energy Programs I 580 Booth Street, Ottawa, Ontario KIA 0E4 Please send me your free copy of the Energy Savings Kit. the resale value of your So if you're planning to spend money on your home this year, why not plan on saving some? Get the ENERGY SAVINGS KIT. For your free copy, mail this Province: Postal Code: eee Ed Telephone: ee | Energy, Mines and Resources Canada ivi Hon. Marcel Masse, Minister Energie, Mines et Ressources Canada L'Hon. Marcel Masse, Ministre » Cane ivi Ee eS a a ae a ee ee me ea OTe, 2