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Interest inpeople importantfor travelagent arrange some _ highly organized trips for local executives. 'About 40 per cent of our business is opened an office in Elmvale "The interesting thing He went into business shortly after high school graduation in 1957. He Travel in Midland. You don't learn these things at school. Although An interest in people, a sense of precision, a well - groomed appearance that inspires confidence some colleges offer opened his own agency in _ about this business,"' says these are the courses for travel con- Midland in May 1966, and Mandley, "is that you commercial," he says. qualifications of suc- sultants, Bill Mandley today he and his staff of never know what's There's a_ prodigious cessful travel agency thinks youcanlearnmore five spend their days coming next." In a amount of paper work to personnel, according to about the business in an smoothing the path for typical day, he might be done as Mandley and Bill Mandley, who owns actual working situation. travellers of all perhaps discuss plans for __ his staff mesh schedules, confirm reservations, write up itineraries and cope with unexpected shifts in timetabling. The telephone (Huronia Travel is connected to the world with five lines) rings constantly, and perhaps this is one reason why Mandley has had the insistent ringing muted to a soft chime. Mandley, or one of his staff, has visited most of the places he sends other people to. He himself takes two or three familiarization trips a year, but they aren't free junkets. '"'We pay nominal costs, and we pay for our own meals." He adds, "These certainly aren't lie-on-the-beach _vacat- ions either. We are going twelve hours a day This is how he started. descriptions. In 1976, he a family vacation, or and operates Huronia looking at hotels, bus tours and other at- tractions."' So far, he's been almost everywhere, but there are still a few places left on Bill Mandley's "must see" list. I'd like to see the Far East, and Japan. South America attracts me - I'm an antique car nut, and I hear there are lots of old cars down there in mint condition - I'd love to have a look at them." Bill describes himself _ as an easy traveller. 'I all. don't recall a country I 3 didn't enjoy visiting." The advice and services of a travel agent are free although Bill cautions that long distance calls or telegrams needed to change arrangements at the last minute are charged to the customer. He does most of his Bill Manley ) Bill Manley, of Huronia Travel, has been planning trips at home and abroad for tourists and businessmen for the past 12 years. Staff photo With more people being urged to travel in Canada this yea by the federal government travel agents will no doubt be getting more queries about holidays at home. OUR LOT. Must clear stock of '78's to make room for '79 Start talkin' to | Don Hocken = os eftc.--O ets make a Deal !!! Don Hocken Ford Sales Ltd. Corner Queen and Yonge Street Elmvale 322-1241 reservation business by mail, or on periodic trips to Toronto. The agency is paid ona commission basis by the people it deals with - hotels, airlines and so forth. The commissions are uniform throughout. Thus recommendations are based on suitability, not on rake-offs. Recently the Ontario Government issued travel agencies with licenses. "We apply, and give a percentage of our sales toward a million dollar bond," days Mandley. "If we don't have that license, we aren't in business."' The bond is used to protect the consumer against agency bankruptcies, and resultant sudden stranding. Conversation with Bill Mandley reveals that sometimes he thinks too many miracles are ex- pected from a travel agent. "For one thing,' he points out "a deluxe holiday these days just isn't possible on a restricted budget. People who go on low cost charters shouldn't expect magnificently appoi- Key Largo Florida Double storey house with complete apar- tment on each floor. 225 feet frontage over- looking Florida Bay. U.S. $85,000. Canadian owner for 10 years. Call 445-3898 nted dining rooms. They are more likely to find a cafeteria." Glossy advertising may mislead some travellers, but Mandley gives an honest appraisal of what lies ahead on a trip. "If a customer is looking for deluxe arrangements, he might be better with a higher priced tour," he says. "T also wish sometimes that people could be a little more willing to live with schedule changes," he says. "We do our best, but strikes cause trouble, and the travel agent seems to take the brunt of the criticism." The very mention of the word "strike" clouds Mandley's usually cheerful countenance. "It's not just domestic strikes that bother us, but overseas ones too. An air traffic controllers' strike at an airport in London means all kinds of re- routing and delay, and people don't like that when they're on holiday." One recent over- booking smafu was resolved with dramatic speed. A local tour group arrived in Jamaica, to find that their reser- vations had been fouled up. "Get me Mandley!"' barked one of the travellers, and he thumped the reception desk with his fist. The hotel staff was galvanized into instant activity, and the Midlanders found themselves well ac- commodated in a trice. Bill Mandley tells this story, but he won't take any credit for the happy ending. The name of the prime minister of Jamaica happens to be Michael Manley. That's something else a travel agent needs to survive - a sense of humour. et ARCADE GUARDIAN PHARMACY 286 King St., Midland 526-8011 Sune laine Spm: Yonge & Russell, MIDLAND GH, Holidays & Sundays 11 a.m.-5 p.m. Treat Your Wife, Family or Girl Friend To Food In It's Finest Form at THE GRANADAINN Sunday Special! Roast Prime Rib of Beef Sweet and Sour Spareribs or Shrimp with Egg Roll and Rice Fried Rainbow Trout Sole Amandine DAILY BUSINESSMEN'S LUNCHEON Come--Relax and Enjoy the quiet atmosphere HWY. 27 AND BALM BEACH RD., MIDLAND PHONE 526-2797 UNDER NEW (THE OLD) MANAGEMENT eS Everybody's "poy Favourite )) Eating Place Since 1957 TOWN DOCK, 549-8111 PENETANG LAKEVIEW GULF CENTRE J & B GARAGE EMERGENCY SERVICE TIRES & BATTERY SERVICE LICENSED CLASS A MECHANICS HOURS8AM 12MIDNIGHT 859 YONGE MIDLAND 526-8605 'Aé, Wednesday, August 2, 1978 --EEE Don't forget the Midland Times' CENTENNIAL SCRAPBOOK--- CONTEST RULES e Judging will be on the basis of originality and appearance. eThere will be 3 judging categories - -under 13 -13: to 16h -over 18 e Judging will take place' in October eAll entries must be submitted in the Centennial Scrapbook Prizes for each category Ist 25 Centennial dollars 2nd 15 Centennial dollars 3rd 10 Centennial dollars