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ANN FARWELL BRANCH COUNTY OF PRINCE EDWARD PUBLIC LIBRARY USER SURVEY, 2004 Thank you for taking the tine to fill in this survey 1. Are you: Male Female 2. What is your age: under 12 13-18 19-35 36-64 65+ 3. How many persons in your household? 0-2 years 3-5 years 6-12 years 13-19 years Adults 4. How long have you lived in this community? 5. Is Ann Farwell Branch the library you usually visit? 6. Is this the library branch closest to your home? 7. How often do you visit the Ann Farwell Branch per month? 4x + 3x 2x x 8. How would you rate the service provided by the Library staff at the Ann Farwell Branch? Excellent Good Satisfactory Poor 9. Are the open hours of the branch convenient and sufficient for your use? 10. If you have school aged children, do you spend time with them in the library doing homework or assignments? 11. Do our open hours give you sufficient opportunity to assist your children with school work? 12. Do you have any suggestions as to changing the open hours? 13. What is the main purpose in your reading? Recreational Fiction General Information Personal research: travel, consumer reports, etc. Cultural School related Work related 14. Is your reading primarily? Fiction Non-fiction Both 15. Have you ever accessed the internet from a computer in the library? 16. Did you know that one-on-one computer tutorials are available at this branch? 17. Would you be interested in booking a tutorial? If so, please give us your name and telephone number 18. What use do you make of the library? Check those that apply. Use of public computer for internet Read, study or work without necessarily using library materials or services Browse to find something interesting Borrow books Read for pleasure Attend a library programme Consult reference material and newspapers Get general information Check out / return audio-visual materials Get answer to a specific question Consult library staff Use photocopying services Reserve a book that was not on the shelf Request a book on interlibrary loan Borrow a video for home or group use Attend a special programme 19. Do you know anyone in the community who might benefit from a home book delivery service (shut-in service) ? 20. Would you be interested in volunteering to assist with a shut-in service? If so, please give us your name and telephone number 21. Would you be interested in an afternoon "Classics" Book Discussion Group? 22. Would you like us to contact you regarding #21? If so, please give us your name and Telephone number 23. Would you be interested in joining a "Friends of the Library" group? -for this branch only ~for the Prince Edward County Public Library Sys tem as a whole 24. Would you like us to contact you regarding #23? If so, please give us your name and telephone number Do you have any other comments or suggestions?: Additional copies of this form are available at the Ann Farwell Branch of the Library