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Waterloo Chronicle | Thursday, April 13, 2023 | 8 waterloochronicle.ca THE CITY OF Waterloo Flushing watermains is a necessary maintenance procedure that will reduce the number of discoloured water events. This program involves flushing potable water at a high velocity through the watermains. No chemical cleaning agents are being used. WHEN: Tuesday, April 11 to Friday, May 12 Weekdays only, Monday — Friday during the hours of 8:00 a.m. to 6:00 p.m. WHERE: The area bounded by Conestoga Parkway to the west, Woolwich/Waterloo boundary to the north, Grand River/Kitchener/Waterloo boundary to the east and to the south. (see map) Hf you require additional information or you are experiencing problems, please call 519-886-2310 extension 30277 Monday through Friday between 8:00 a.m. and 4:00 p.m. Your understanding and cooperation is appreciated. FREQUENTLY ASKED QUESTIONS: YOUR WATER WILL NOT BE SHUT OFF ¢ Program schedule will be available to affected area customers via the following: v Hand delivered notice (daily schedule in each of the weeks) v Posted on the city’s website: www.waterloo.ca/watermains v Daily recorded updates at (519) 886-2310 extension 30252 (have your street map nearby). © Customers may experience discoloured water in the identified and surrounding areas. The risk of receiving discoloured water is possible at any time during the program; however, there is a higher risk to residents during the day before and day of your watermain flushing. If necessary, you may continue to use your water at all times during this flushing program. However, if you notice that your water is starting to discolour, you should discontinue use, wait approximately one hour, and then allow a cold hard- water tap to run for approximately 5 minutes. We recommend that you do not drink discoloured water. NOTICE: 2023 WATERMAIN FLUSHING PROGRAM — WEEK 2 WEEK TWO SCHEDULE — MONDAY, APRIL 17 TO FRIDAY, APRIL 21 April 17 April 18 April 19 April 20 4AM 4aN 40 4aP 4aN 4a0 aap 4aq 4a0 4aP 4aQ 4aR P. 519-886-1550 TTY. 1-866-786-3941 waterloo.ca