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8 -- PORT PERRY STAR -- Thursday, December 28, 1969 Customers are our business seminar 4 "Customers are our Business," an innovative customer service seminar, is being presented half days at Durham College on Fel ry 13, 14 and 15, 1990. Frances Gunn, who developed the program, delivers a com- prehensive customer service ap- proach. Gunn's seminars are characterized by their energizing Durham College placement The Durham College 1989 graduating class enjoyed a 96.9 * percent employment rate in their first six months after graduation, 85.3 percent in positions related to their course of study. Out of 47 post-secondary pro- grams offered at Durham College delivery and application-oriented exercises. Highlights include: how to turn problems into opportunities, four truths about communicating with customers and how to recognize what makes or breaks each customer contact. Sharon Babbs, Manager of Durham's Management Centre, last year, graduates from 30 pro- grams are 100 percent employed. About 46 percent of Durham grads accepted positions in the Durham Region while 43 percent were employed in the Toronto area. Starting salaries have shown a feels this new half day format is tailor made for business and in- dustry and allows managers and front-line employees alike to par- ticipate in a unique training pro- gram without putting undue strain on their work environment. For more information on this seminar offering, phone the Durham College Management Centre at 576-0210, Ext. 453. rate successful rise. In 1989, 33 programs show median salaries over $20,000 a year, as compared to 19 programs in 1988. Over 830 graduates were included in the survey. Durham College offers pro- grams in Applied Arts, Business, Technology and Health Sciences. Life's Like That by Julia Ashton Plump pudding Tis the season to gain weight Falalalalalalalala So | ate and ate and ate Falalalalalalalala Now my clothes don't fit my size Falalalalalalalala Guess I'll have to exercise Falalalalalalalala Okay, okay, okay. | gained a little weight admit it. But who wouldn't put on a little pork (or tur- key) after four (count them) four Christmas dinners. : Still, there was no excuse for what my boy- friend said to me. After the final feast on Boxing Day, | plopped myself down on my grandma's couch side my "beloved" (I use the term loosely) Clay. And what does he say to me? - "Ow, you're crushing me!" | would have slugged him if | knew for sure that he had thrown out the sales receipts for my Christmas gifts. Which leads me to ask: Why do some peo- le (like myself) gain weight by just looking a Food while others (like my boyfriend) could eat until the cows come home and never gain - a pound? | might as well forget about eating the food - and just apply it directly to my hips. That's where it all goes anyways. Being 5 foot 2 inches in height doesn't help any either. If | gain five pounds, it looks more like 30 pounds on my short frame. Even my - eyelashes look fatter. Question number two: Why is it so easy to gain weight and so hard to lose it? | had no trouble at all gaining five pounds in five days, but it will probably take me five months to take them off, if | take them off at allt I's especially hard to lose the extra bag- gage in the winter when my favorite sport is channel-hopping, my favorite food is potato chips (straight out of the bag) and my favorite drink is egg nog (straight out of the carton). Question number three: Why is it so easy to fall asleep after a big meal? If Christmas is a time for socializing with * family members and friends, | suggest host- over the Christmas holiday. Il be the first to © 85568 prepare a light meal of fish, broccoli and rice with jello for dessert so everyone will ~tay conscinus. It's the heavy meals -- that include a choice of turkey and/or ham, dressing, potatoes, homemade rolls, 12 different vegetables, and Christmas pudding -- that send everyone into a comatose state. Question number four: Why do | always eat everything on my plate and then have dessert when I'm already busting at the seams? ~~ Probably, it's because | never eat that well at home (anything is better than Kraft dinner) so when | get around real food I just lose it. My fork can't get to my mouth fast enough. After gorging myself with first course at my grandparents on Christmas Eve Day, | told myself that | would skip dessert. Easier said than done. First came out the cookie platter. After it had made the rounds, someone got a big bowl of trifle out of the fridge. After it had been served up, a bowl of grapes was passed around. And then, my grandfather started serving up the Christmas pudding. "You will have some Christmas pudding?" grandad asked each one of us. Anyone who replied "no" was frowned upon, so of course | had to have some. : Question number five: Is relative pressure anything like peer pressure? It's worse! It's a comfort to know that my 'waterbed doesn't have a displacement meter on it! s a Sus soy Sk id 3 ey 3 3 gd A a d - A 3 ok : Er : 4 ' AEE 3 y ei 3 v7 4 A go Brittany Ann Squires just couldn't wait any longer. She was born at 2:15 p.m. on Monday, Dec. 25. Brittany is the first child for Ken and Sherry Squires of Lindsay. She welghed in at 7 pounds 8 ounces. What a gift! Christopher Michael DeGuerre made his en- trance at 5:58 p.m. Monday, Dec. 25. Christopher Is the first child for Mike and Sherry DeGuerre of Sunderland. He weighed in at 7 pounds 10.5 ounces. by Lynn Johnston s EEN AE N 0 x INSURANCE BROKERS LIMITED 193 QUEEN ST., PORT PERRY, ONT. LIL 189 (416) 985-7306 ALL LINES OF GENERAL INSURANCE * % » HOMEOWNERS - FARM - AUTO COMMERCIAL \ EMMERSON TE PRET RENE SR