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Taking care of our s _<s<iifi 30 Answers to Frequently Asked Questions Call the CCAC at (519) 748â€"2222 or have a friend. family member or physician call on your behalf. A case manager will determine if you are eligible for care and will determine with you the health services you need Hes o Case managers are health professionals who assess your care needs and authorize health services at home and at other locations in the community. The case manager will work with you and your family to arrange for the health services that you require. Â¥ hat is fongâ€"4erm care‘ Longâ€"term care homes provide care for people who are no longer able to care for themselves at home. The CCAC manages admissions to longâ€"term care homes. If you or a close family member is no longer managing at home call the CCAC. A CCAC case manager will meet with you to discuss your care options The CCAC offers group presentations in the community about various aspects of the CCAC‘s activities such as the process of moving into a longâ€"term care home if your group is interested in arranging a presentation, please contact Jenn Zehr at (519) 748â€"2222 extension 5103 Oop Commmthinent to f are In May 2004 the CCAC received its third consecutive threeâ€"year. unconditional accreditation; the highest award provided by the Canadian Council on Health Services Accreditation. This award demonstrates our commitment to achieving a high standard of excellence in the delivery of care and service to our clients. Rage chore: O111 & hat is Accreditation Accreditation is a voluntary, self assessment and peer review process that compares the quality of health care and services delivered by an organization against nationally developed standards. CWN Case Management Nursing Personal Support Physiotherapy Occupational Therapy Speech Pathology Social Work Current Board of Directors John Enns â€" Chair _ Linda O‘Neill Niels Hansen Bruce Rocke! Bill Jeffrey Gary Weeks John Lewington ase Bal For you to receive the best care, health care providers need the right information at the right place and at the right time. The CCAC of Waterloo Manmdwcommmfltypuflnasmemhmflvem!umflmduflng wmâ€"mmmwmmmmm.mm connects the health care team through a secure, private network to exchange relevant health information. f aorcT ho is edliyubte fot siare . To be eligible for care, you must have a valid Ontario Health Card and a medical condition that can be treated effectively at home or in the community and/or need sunport to manage at home or in the community Â¥ ho pays fee the sers foes The Ontario Ministry of Health and Longâ€"Term Care funds the CCAC services which are provided free of charge to eligible residents of Ontario W ho provides the car The staff of CCAC assess your care needs arrange your services and monitor your needs, but they do not provide the services directly. Instead. your services are provided by agencies that have contracts with the CCAC Nutntional Counseling Medical Supplies and Equipment Information about and admission to longâ€"term care homes (nursing homes and homes for the aged) Information about and referral to health and support services in the community John Enns, Board Chair Kevin Mercer, Executive Director Purchased client services accounted for 63 3 per cent ($27 6 million} of the budget The 2004/05 Budget for the CCAC was $43.6 million $ Nurs Communits Adumerys t ouncil Helping people move... between different parts of the health care system. Chair: Dr. Niels Hansen CCAC Board Member People may require health services through a wide variety of organizations including: hospitals â€" acute and chronic, CCACs for inâ€"home care, longâ€"term care homes (formerly known as nursing homes or homes for the aged) and community support agencies. At times, a person‘s journey through the health care system can be bumpy, so the CCAC has establish a Community Advisory Council that brings representatives of the various health care sectors together. The Community Advisory Council plans better delivery and coordination of health services across the various health agencies in Waterloo Region, the Community Advisory Council includes membership from the CCAC, service providers, hospitals, tongâ€"term care homes and community support agencies. Speech Pathology Note. Amounts rounded to the nearest 1.000 SxCT Service Data Summary seiln 29,000 visits 7,000 visits 520,000 hours $17¢¢6 £000 visit 2 000