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D4 THE OAKVILLE BEAVER Wednesday, October 20, 1999 P ro file s In Business T A s a lu te to th o s e w h o g o "A b o v e B eyond" give back what you have taken. If you are going to make livelihood in a community, you should definitely give something back according to Lockwood. Lockwood would like to thank his staff for their continued success and attitude towards Lockwood Plymouth Chrysler. Further, Lockwood would like to give his thanks to all his customers for their continued loyalty. Lockwood Plymouth Chrysler is located on 175 Wyecroft Road just off the Dorval Drive exit on the QEW. throughout Ontario. Lockwood Lockwood. The employees know Chrysler will be doubling its service that they are responsible for their actions and are area within the near empowered to make future to provide an decisions that affect even more exhilarat customers and the ing shopping experi business. The culture ence to customers. SE C U R IT IE S CORP. o f the organization In building empowers employees Lockwood Chrysler, The "Profiles in Business" Column is presented to take action into Lockwood devoted by Avalon Securities Corp. and The Oakville their own hands. This much o f his spare Beaver. The columns will be saluting those local means that the cus time to helping those Oakville businesses that demonstrate exemplary tomer won't be less fortunate, making service. Ryan Small a financial advisor with Jay Lockwood, passed off to the man his presence felt in the President Avalon Securities interviews and profiles the win ager to handle out community. As an Lockwood Chrysler standing issues. Such ners each month. This award will be presented to active member of a culture has flourished at Lockwood one business each month who provides exception Rotary and numerous other Oakville al service, product and/or effort to assist their cus organizations, Lockwood has devot Chrysler. Many of the service repre tomers. You, the customer, will be the judge! Fill ed time and energy in furthering the sentatives in Lockwood's service cause of Halton Women's Place and centre have been there in excess o f 10 out the nomination form below and tell us about the Waterfront Festival to name just a know that when ^they an experience you had with a local restaurant, have their car serviced, it will be " ~ few. That's what's important to retail store, service industry, or business partner. completed by someone who knows Lockwood in building his business. You have a chance to win a $25 dining certificate their vehicle. In a highly competitive industry such just for nominating a business. The winning busi as the retail car business, it is The advice Lockwood can give to ness will receive a plaque, extremely important to provide a businesses in Oakville would be to dining certificate, and an editorial profile. consistent high level of customer ser vice to ensure the customer comes Looking for a new car? Not exactly back. According to Lockwood, "You sure what car dealership to checkout. always treat people the way you At Lockwood Plymouth Chrysler, expect to be treated when you go into you can expect the best in quality ser their business." The challenge of vice and expertise in choosing the managing growing consumer expec right vehicle for you and your fami tations means that at Lockwood ly's needs. This month, we are featur Chrysler the highest standards of cus ing Jay Lockwood o f Lockwood tomer satisfaction must be main Plymouth Chrysler. tained to avoid becoming compla The Lockwood family has a history cent or stagnant. "You're either o f being involved in the retail car growing or going backwards," says business. Lockwood, like his father Lockwood. A growing business is before him, has been providing com definitely a positive sign that cus munities such as Oakville with a vari tomers' expectations are being met or ety o f automotive needs. An Oakville exceeded. resident for 16 years, Lockwood has When visiting Lockwood Chrysler, it built a name for Chrysler products in is a painless adventure. "It's all in Oakville since 1983. Since then, making the process as simple as pos Lockwood's business has blossomed sible, with consistency," says into a foray o f business ventures Ryan Small A valon Written by Ryan Small. Ryan has been an Oakville resident fo r over 22 years. He practices as a Financial Advisor and can be reached fo r comment at rts@istar.ca Readers Selection Awards M A D .H O RD B O PO F FB A L L O T B est Win $200 in Gift Certificates P eo ple Radio Personality__ Newspaper Columnist. Insurance Agent_ _ _ Chef_ _ _ _ _ Waiter/Waitress. Bank Teller Financial Planner. Accountant_ _ _ A rtist_ _ _ _ _ _ Clown_ _ _ _ _ _ Chiropractor. Dentist_ _ _ D octor_ _ _ Town Employee _ Region Employee Teacher_ _ _ _ _ Employer/Manager Policeman/Woman_ D w yer_ _ _ _ _ _ Antiques Store _ Appliance Sh op_ Gardening Centre. Hardware Store Home Improvement Centre. Lighting Centre_ _ _ _ _ Craft Shop_ _ _ _ _ _ _ _ Picture Framing_ _ _ _ _ _ Toy Store. Sporting Goods Store Bicycle Shop_ _ _ _ Camera Shop_ _ _ _ Golf Shop. Computer Store. Pet Shop_ _ _ _ Tire Shop_ _ _ Camping Equipment. Cellular Phone Shop Auto Parts_ _ _ _ _ Florist_ _ _ _ _ _ _ Record Store _ Book Store_ _ Office Supplies Furniture Store. Bridal Shop_ Fur Salon_ _ _ Fabric Shop_ _ _ _ _ _ _ Musical Instrument Store Health Food_ _ _ _ _ _ _ Bakery_ _ _ _ _ _ _ _ _ Butcher_ _ _ _ _ _ _ _ _ Frozen Food_ _ _ _ _ _ _ Fresh Fruit & Vegetables. Lumber Store_ _ _ _ _ _ Electronics Store_ _ _ _ Fireplace Store_ _ _ _ _ Mattress Store_ _ _ _ _ Luggage/Leather Goods ftK S T B est S h o p p in g Shopping Area_ Shopping Plaza _ Shopping M all_ Department Store. Men's Store_ _ _ Women's Store_ Children's Store _ Shoe Store_ _ _ Lingerie S tore_ Jewellery_ _ _ _ China/Gift Shop_ Grocery Store_ _ _ Drug Store_ _ _ _ Discount Store_ _ ^Convenience Store. Hotel/Motel_ _ _ Security Service_ Retirement Home. Oil/Lube Change. Pool Company_ Pawn Shop. Carpet/Floor Covering. Catering Company_ _ Home Builder_ _ _ _ Day Care Centre_ _ _ Travel Agency_ _ _ _ Car W ash_ _ _ _ _ _ Investment Company. Gas Station_ _ _ _ _ Bank/Trust Company. Radio Station_ _ _ _ Massage Therapy. Carpet/Upholstery Cleaner Dry Cleaner_ _ _ _ _ _ _ Fitness Club_ _ _ _ _ _ _ Insurance Company_ _ _ Landscaper/Dwn service. Hair Salon/Barber Shop_ Air Conditioning_ _ _ _ Painting/Decorating_ _ _ D w n C are_ _ _ _ _ _ _ Driving Instruction. Mover_ _ _ _ _ _ Decks_ _ _ _ _ _ Website_ _ _ _ _ _ Photography Studio_ _ _ _ Brew Your Own Beer/Wine Transmission Shop. Print Shop_ _ _ _ _ Shoe Repair_ _ _ Body Shop. Muffler Shop _ Banquet Facility Courier_ _ _ _ DayCare/Nursery_ _ Employment Agency. Newspaper. Cruise Agency_ _ Cosmetic Surgeon Upholsterer_ _ _ Gallery _ _ _ _ _ _ Ad Agency_ _ _ _ _ _ _ Custom-Made Furniture 5E&T Entectainn Movie Theatre. Bingo H all. Billiard/Pool Lounge. Movie Rental_ _ _ _ B ar_ _ _ _ _ _ _ _ _ English Pub. Sports Bar _ Local Event Martial Arts Facility Dance Floor_ _ _ _ Live Entertainment Comedy Club_ _ _ Local Golf Course. Bowling_ _ _ _ _ Mini P u tt_ _ _ _ Local Sport Team. Tourist Attraction. Dance Studio 6tli k i i f HAT DID f E FORGET ? [Best ·Best IS is lN a m e :_______________ JAddm______________ R l kS I N L A S / c^ L Q V I O xS P h o n e : Weight Loss Clinic Auto Glass_ _ _ _ Service Provider iM ail to: I nan io: Readers readers Selection: ociccuoii: i [c/o TH EO^KVULEBEAVER467 Speers Road Oakville, ON L 6K3S4J