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the oxomlnor Friday Nov 18 1077 Gon of rob Communicating would help Star Probe might do lot less business if business firms took the trouble to communicate with their customers Rod Goodman editor of the Toronto Star consumer column told the Central Ontario Insurance Ad usters here Thursday more than half the 50000 com laints columns staff receives each year stem from fa ure of the company involved to communicate He said the Star Probe staff can often get more in formation from companies including insurers than come piaintants were able to get when they took their problems direct to the company man 29year veteran of newspaper work who has run Star Probe for the past four years said he really puts out news column rather than comumer column Purpose of the column he said is to provide good reading and help settle disputes rather than blast businesses or other agencies Were not out to get anybody he told an audience of about 75 We dont rush into battle with flags flying What we do is ap to reason We call ourselves mediators not crusa ers Results vary Everyone who writes or phones Star Probe gets some sort of res nse Goodman said but sometimes that response essentia ly says we cant help you Goodman and his staff of five will not handle complaints which involve lawyer cases in which the complainant has not taken all into ste on his or her own or com plaints apparen made drunks cranks or the mischievous Then there are the oddball requestsif person swears in his sleep what does it mean or the male who asked where he could find chastity belt for his girlfriend please help me need it by Saturday There are failures too Once travel agent who had of fered couple partial refund when their tour to Rio de Janeiro turned out badly cut the refund in half out of an noyance after the couple appealed to Star Probe Another complainant asked Goodmans staff to convince his insurance company that alleged traffic charges against him were nonexistent The police investigation uested by Star Probe uncovered charges which put the comp ainant behind bars for three days Goodman said auto dealers are the worst people since the recession to give any kind of break to auto owners He said auto manufacturers are very hardnosed about doing anything beyond the strict letter of an expired warran ty even when the problem can be traced back before the warrant red 09 Bay railroad trestle not designated historical site TAY TOWNSHIP Special retaining it payers of Tay Township would The newlyfounded Midland Councils whole concern is not assume SUCh FeSPOUSibililY and District Historical Society the cost said Tay Reeve The closing date for trestle received major setback Thur sday in its bid to save the Hogs Bay railroad trestle near Port Charles Rawson after reading the motion We feel its too big venture for municipality demolition tenders is today The decision disappointed members of the historical McNicoll the size oflay Township SOCiet at the meeting bl Ta Township council Rawson and the other mem James Worfolk president and deci ed against passing bers of council ex ressed con Midland lawyer J°hn Gonna bylaw to designate the wooden bridge as historical site at special council meeting Instead council unanimously passed motion to write the Canadian Pacific Railroad asking it to delay demolition of the trestle in order for the local historical society to look into cern that the towns ip would be liable to and said the tax Wake planned MIDLAND The Midland said they would not give up their fight to save the trestle friend indeed an and District Historical Society AHHIE COMMUNITY is planning wake of its own in the wake of Tay Township CRED UNION councils decision not to first designate the Hois Bay Dori0 railroad trestle as istorical MN 106 site thus preserving it at least 1205191 temporarily from demolition Midland lawyer John Gor man said today that blic demonstration is plann for pm Nov 27 at the trestle Organizers hope to have bugler flag and coffin at the site Tay Township councillors have been invited to serve as pallbearers for the coffin which is to the thrown over the side of the trestle in symbolic gesture Gorman said The Midland society is also planning campaign throughout the area to enlist support for its save the trestle campaign Were most deiniitely not giving up but rather just get ting warmedu for the battle Gorman told Examiner The society hopes to gain an audience with culture and recreation minister Robert Welch sometime next week to IULLDOIING EXCAVATINC GRADING TREKNING SNW REMOVAL SEPTIC TANK INSTALLATION GRAVEL Pill TOP SOIL STROUD 4361927 JACK BATES EAVBTROUONING $114 575 convey its feelings about the um rum ouowmro value of the trestle consul REPAIRS ARE ESTIMATES Innis fil 7268657 ill BURTON AVE sets date Get That BARCLAY Staff Irmisfil Township council will meet ROCkllChalr Dec to review preliminary Cmtzrt estimates for the townships 1978 budget Coun William Tip pie said toda Tipple sai council will meet as committee of the whole on that date usually reserved for general government and finan oe committee meetin He said council decided ear ier this year to meet as committee of the whole to consider all future budgets an EIREPLACES ACCESSORIES Infill Stoves Tutory Bolt Ebophoor SALE November Dunlap St Arena 155 Dunlop St Articles for sale will be brought to the Dunlop Arena between am i2 noon Sole Hours pm pm Good Used and Almost New Skis Skates and Equipment Proceeds go to the YMYWCA Sponsored by the Barrie Ys Menf Club WEATHERTHRON HEAT PUMP For Winter Heating Summer Cooling Up to 40 Savings Ovor Ston dord Eloctrir Hoot No In North Amorico 30 on St 726 I439 Rod Goodman editor of the Toronto Star column Star Probe was in Barrie Thursday to speak to the Central Ontario In surance Adjusters Association He said he and his staff try to be mediators not consumer crusaders and cannot solve every problem They businesses either say yes or tell us to get stuf fed he said We have no standing in law Examiner Photo mien ii TORONTO Staff Liberal agriculture critic John Riddell oars William Newman Ontario nister of agriculture and food OMAF must start using his power and in fluence to preserve farmland that is being gobbled up with the sanction his cabinet col leagues Riddell MPP for Huron Middlesex said in telephone interview this week that Newman must start banging his fist on the table like Eugene Wheian does in Ottawa to get Just over two weeks remain until Santa his reindeer and assorted fantasyland creatures roll down the streets of Barrie in the Jaycees 13th annual San taClausParade The parade will begin at the Barrie Racewatyaat pm Dec 4thats Sun It will travel down Essa Road to Bradford Street up Brad ford to Dunlop Street and 109 Gums shh bbd 03th gnu Wotorprootors Marbio Skill Fm omhm All typos of mm 0901 Sand Oloinforcing rod insuiotion lm cloonoutr Ioclr Ports UStool Lintols WWW Eh OTrodo tools Nordonors oWiro mosh Motoriuls CWN WE ohmd Sootors Olrich Ch Imus Paw OCH Dryon tm omd Post Soddlos Ilocir wire supple Mfl osolmto PVC Plpo Wi OStyrofoom am 94 3min OAnclm bolts Nod Ni Tornp content ohflhhm and huh 95 Wiro loop tioo Gorman approached council allmt Nod mm CM with the intent of having it pass HUN MW the bylaw that wou stop Ntlflm demolition for 90 days under the Heritage Act CP officials told the Midland Free Press earlier that the company was not considering any delay in demolition over concern for the trestles historical value master bedroom bqqlgom bedroom PLAN 771320 AREA 1320 sqft WIDTH 44 it Plotfonnr Simcoe Buildin l2 Sorjeant Dr Barrie Mon to Eu 00 500 Sat 00 to 2nn0n his cabinet colleagues to stop permitting development that takes valuable farmland out of food production Ontario treasurer Darcy McKeough said Riddell should be the primary target of Newmans campaign to enforce the governments farmland preservation guidelines It appears that McK pays very little attention to the comments Newman makes hesaid Citing Barries annexation Santa Claus parade has room for floats along Dunlop to Kempenfelt Drive Parade officials emphasize the parade leaves the Racewa at pm and will not rea downtown Barrie until 230 to 245 pm There is still time to enter float in the parade This years theme is Christmas in Fan tasyland CONCRETE BLOCK lflflhgo living hill Critic seeks action to preserve farmland he said McKeou is in tervenin in these rigs at his whim an fan Riddell sat Newman told him that he does make oom ments to other ministries and in cabinet meetings when development threatens far inland Newman told the Simcoe County Federation of Agriculture last wedr that he has cabinet and premier who are standing behind me in everythingido Riddell said he questions the wisdom of allowing Barrie to annex 14960 acres of Vespra and Innisfil Townships in cluding substantial farm acreage when better source than sa the citys population wil grow to about 57000 people 2011 rather than 125000 McKeoug old the OMB during its annexation hearin last December that the boa must give Barrie enough land to support 125000 people by 2011 The Ontario Supreme Court last March upheld McKeoughs right as cabinet member to issue such an order to me urvm Materials 7281773 installed Sovvicod Iy Professional Door Mon Of OVERHEAD DOOR CO OE IARRIE II loin 7260371 DRILLING LIMITED Employee Owned Operated WATER WELLS TEST DRILLING ODomestic Olndustrial 0Commorciol Wells and Larger 7205057 7200131 HITCH HOUSE NOEL HOMES ON OBPLAT 7209100 Completon INC approved um Monoy Airlotto ll Ni lento FOR HOME DELIVERY OF THE EXAMINER PHONE 7260539 SPACIOUS SPLIT ENTRY dramatic rainsheltered entrance and generally imposing exterior provide clue to the impressive spaciousness of the interior of this sophisticated split on Plon Number 771320 try design The large raised livin room has central fireplace sliding doors to the front balcony and is wellpositioned for privacy when entertaining large formal dining room connects to the rear sundeck via sliding glass doors and is separated from the wellplanned Ushaped kitchen by snack bar for casual family dining All three bedrooms are grouped around the wellappointed central bathroom and linen storage closet and all have good natural light and generous closet space The large master bedroom has three piece ensuite with tub and window and connects via sliding glass doors to the spacious rear sundeck The full basement allows the growing family to expand and develop For the home handyman there is hobby area and workbench to the roar of the twocar garage and there is ample space for the future development of large recreation room and family room without sacrificing valuable storage area Plans for design No 771320 may be obtained at cost of $60 for the first set and S9 for each additional set plus $400 postage and handling Send for the current edition of Select Home Designs Series No 34 featuring imaginative decorating and home improvement ideas plus 350 quality home plans of every type Available for $225 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