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Contact: Rod Jerred Phone: 905-845-3824 (ext. 5559) Fax: 905-337-5567 e-mail: rjerred@haltonsearch.com \ \ E l >NESI > \Y N LW 15. 2< >02 · I *ag< EU» BUSINESS It's all in the family at pharmaceutical firm Byk Canada prides itselfon team work By Howard Mozel O A K V IL L E B E A V E R S T A F F High marks for Sheridan in accountability survey For the fourth year in a row, Sheridan achieved a high graduate employment rate matched by an equally successful employ er satisfaction rate in the province-wide accountability surveys known collectively as Key Performance Indicators. The graduate employment rate was 90 per cent, which exceeded the provincial college average of 88.7 per cent `Considering the system-wide employ ment rate decline due to the impact of 200 l 's economic downturn," says Sheridan President Dr. Robert Turner. "This is confirmation that a Sheridan diploma or certificate continues to be a sound investment," he added. The KPI survey results for Sheridan include these findings: 90 per cent of recent graduates found jobs within six months of graduation; 80 per cent of Sheridan grads were very satisfied or satis fied with their educational experience; and, 92 per cent of employers reported sat isfaction with the Sheridan graduates they had hired. The provincial government uses data from KPI results related to graduate employment, graduate satisfaction and employer satisfaction to determine the funding for a small portion of each col lege's annual operating grant. The KPI results for student satisfaction, which encompasses ratings of college facilities and services, were less impressive, reflecting the funding challenges that Sheridan, like colleges across the province, continues to face. "It's impor tant to note that the per-student grant from the provincial gov ernment has diminished by 38.7 per cent in the last decade. While colleges have added 34 per cent more students," said Turner. "Sheridan anticipates an increase in enrolment from 11,500 to 15,400 students over the next three years, and there is no question that additional funding will be required to both accommodate this growth and address existing chal lenges in terms of space and facilities." yk Canada's president and CEO admits his company's motto is a catchy one -- "Added Value Is Our Active Ingredient" -- but says the Oakville-based pharma ceutical firm is built on much more than words. "We challenge ourselves to live it," said John Suk. "It's not just slogans on a wall." Suk says Byk's success has hinged so far on two factors -- the reflux disease drug Pantoloc (the 13th largest selling phar maceutical product in Canada) and an excellent team of employees who respond well to the company's "open, relaxed" corporate culture that focuses on the client. In fact, said Suk, if faced with hiring someone with the right attitude or the necessary expertise (which he says can be taught), he would "go for the attitude." This, explained Suk, has rewarded the company with a staff that is entrepreneurial, energetic and goal-oriented who are "tired of the bureaucracies of bigger companies." They include a sales force of 70 -- largely university-educated individuals with experience in the industry -- plus scientists doing clinical research. This personnel philosophy has obviously paid off: in the five years since Byk Canada started its Canadian operation in Burlington with three employees, the company has grown to a staff of 150 people and $100 million in sales. Byk Canada, part of the Altana Group based in Germany, currently boasts the No. 2 spot in Canadian pharmaceutical market share with growth projected at a huge 40-50 per cent. Even so, 12.3 per cent of sales are re-invested in the firm to solidify its leadership position in the marketplace. Byk Canada outgrew its space in Burlington and decided to move to Oakville where its North Service Road West location gives easy access to the airport as well as clients in Toronto. "We have grown very quickly, but at the same time we have a close-knit, family culture which draws new talent both to us and to Oakville," said Suk. Suk also takes pride in his company's involvement within the Oakville community itself, from the United Way to the YMCA construction campaign. "We live here too," he said. "So we're happy to provide some 'added value' back." Germany's Altana Group, which has been part of the pharmaceutical industry for 125 years, decided in the mid-'90s to expand opera tions to Canada and took out an advertisement in a Toronto newspaper for someone to spearhead the Canadian arm. Suk, the vice John Suk president of marketing for another large drug firm, saw the ad, applied and was hired. "In three months during 1997, we built a company from scratch," said Suk, who explained this was a self-imposed goal. Partnerships are important components of this success, such as the co-promotion of Pantoloc with Solvay Pharma. Byk has likewise forged strong ties to McMaster University through research partnerships and library journal sponsor ships. "Our global parent recognizes that we have a strong organ ization here, with extensive partnerships with top academic institutions, hospitals and researchers," said Suk. Communication and honesty are other hallmarks of Byk Canada, says Suk, who explained that balanced information for consumers as well as healthcare professionals is constant ly made available, such as that found on the company Web site: www.byk.ca. "Byk Canada plays an influential role in bringing new medications to market," said Suk. "At the same time, we act responsibly to ensure Canadian patients and the healthcare system receive real benefits from our efforts." Looking toward the future, Byk now has ongoing research and trials for products focusing on respiratory distress, asthma gastroenterology and chronic obstructive pulmonary disease. The latter product, said Suk, could be a "very important treat ment." On July 1, Byk Canada officially changes its name to Altana Pharma Inc. in order to avoid confusion between its parent company and its subsidiaries and its stock exchange trading name. B Is An Overactive Bladder Keeping You Running? Symptoms include frequent urination , sudden urges to go to the bathroom and wetting accidents. 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