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The Canadian Champion, Friday, December 20, 2002-23 ,Town looks at economical ways to keep up services By RICHARD VIVIAN The Champion Through the elirination of over- lapping staff duties and streamlin- ing of several policy processes, the Town is looking to improve service delivery without addmng to the pay- roll. In a report presented to Milton council last week, PSTG Consulting (hired by the Town) made 28 recommendations to improve service delivery and reduce the number of staff used 10 handle the increasing demands of a growing population. As a resuit of Multons popula- tion boom (expected to reach 85,000 by 2016) the Town expeets to require 15 to 20 new employees each year - which would drive up the nperating budget and property taxes. -By looking at the Town's 43 processes, we were able to simpli- fy and streamline several key development processes, clarify roIes and responsibilities of staff, elirninating staff duplication - which was rampant in a number of processes," said Gillian Flics of PSTG. "These recommendations would allow staff to handle higher volumes (of service delivery) as the community continues 10 grow and the population increases." After hearing from PSTG, coun- cillors directed Town staff to begin an implementation process for the recommendations - which will be phased in over several years. depending on cost and effective- ness. Implementation of key recom- mendations would sec the Town enforce standard commenting ime frames for development processes, reduce the number of individuals participating on site plans and redesigning of the building permit prncess. -l believe this is a very important initiative for the Town," said Milton's CAO Marin Belvedere. &"4By doing these types of revi- sions. staff will be able to address our new efficient workloads and focus on other customer services." Further recommendations meclude providing building inspec- tors with hand-held computers, making improvements to internai and extemnal communications and clarifying the division between compliance and enforcement activ- ities. But in order to fully streamnline any efficiencies in tenns of devel- opmnent applications, outside agen- cies will have to review their processes as well, added Councilor Brian Penman. "This deals with internai effi- ciencies. When you look at the way developrnent occurs, you have to interface with the Region, the Province, other planninig docu- ments," he poinied (out. -None of those interfaces have established efficiencies or timelines buili into them.- Garbage pick-up dates to change Due to the holidays. waste col- lection days will change over the next two weeks. lnstead of having waste collec- tion Wednesday, as wnuld normal- ly happen, nexi week's collection will occur Thiursday. 'Me same happens the follnwing week, as New Years Day falîs nn a Wednesday. Christmas trees will be picked up January 8 and 15, depending on what area of tnwn ynu're located. On January 8. trees will be col- lected frnm the north and west side of tnwn, bordered by Denry Road east ni' Ontario Street. Ontarin Street north to Main Street. Main Street east in Wilson Drive, Wilson Drive nnrîh in Steeles Avenue, Steeles Avenue casi in Fifth Line. and Fifth Line to the north edge ni town. Areas to the snuth and east will be collected January 15. S&H 40 Hw ealth Food Swiss~ ~ _waisu o4%of 0 f erund Sisu Phytovision Eye Suppotct 90 Capsules Reg. $34.84 Sale $27n87 Sisu Eer C Supmme 600 mg 120 Capsules Reg. $26.80 m$S21.4 s'- Echinacea Plus Immune Booster 60 Capsules Reg. $1 6.08 s.8.8812c8e SISU Cholestex Chooestemi Management 180 Capsules Reg. $22.11I M $17l.S 19 Locations across Ontario to serve you! Milton Mal 55 Ontario Street South, Milton, Ontario (905) 875-3424 SALE ENDS: JANUARY 2, 2003 Wallace PONTIAC e BUICK * CADILLAC Pease he(If us we(conw John has joined us as a Sales Manager in New Car Sales. John has 25 years of auto sales background. He invites ail his past customers, friends & neighbours to cal and stop by to see him for ail their vehicie needs! 801 Main Street East, Milton 905-878-2355 ToIl Free 1-888-878-2354 I www.wallaceponltiacComl