Ontario Community Newspapers

Whitby Free Press, 10 Jan 1979, p. 18

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PAGE 18, WPDNESDAY, JANUARY 10, 1979, WHITBY FREEPRESS Many favorable« commen'tsabout *emeg c departmâent Tne Dr. J.U. nuuddy Hospital's emergency de- partment is functioning well and efficiently according to the majority of the peopie who responded to a survey conducted by the hospitai last November. Hospital Administrator John Kunetsky said 293 questionaires were distribu- tçdi to persons using the emergency department, and 63 were returned represen- ting a 21 per cent response. This was a good response, said Mr. Kunetsky. He reported that the de- partment handies about 1,200 emergency visita a month, and the number is increasing every year. The resuits of the survey indicated that ail 63 respon- dents, were interviewed by the receptionist in less than 10 minutes after. their arrivai. After the interview, f ive were sent to the, waiting areas, and 61 went to the treatment or exaînining room. Sixty of the respon- dents received nursing care in less than'10 minutes, five in less than haîf an hour and one in iess than one hour. Thirty-two waited iess than 10 minutes for treat- ment, 21, less than haîf an hour, eight iess than one hour and two longer than one hour (an hour and a half and an hour and three quarters.) The survey shows that 47 were toid how long they had to wait and why 15 were not. One person said he was kept waiting longer than he had been toid, and 53 were not kept, waiting longer. Only one person feit the wait was unnecessary. 0f those who responded to the survey, 29 came on week- days and 27 on weekends. Twenty-two came eariy in the day and 10 late, il in the morning, 25 in the afternoon, and 25 in the evening. Sixty people came by car, twoby taxi, five by ambu- lance and none by* bus. Twenty-three people- con- tacted their famnily doctor before comning to the emner- gency. department-and 42 did not. Fourteen 'came on the advice of their doctor and 52 did not. Only one person'had difficulty finding the emner- gency department. Only one person said the forms were not cieariy ex- plained, and'ahl said the staff answered their questions satisfactorily. Only twýo people did not accept treatment' fromn the doctor on duty.Eleven asked to see their own doctor and 52 did not. 0f those who visited the emnergency departmnent and answered the questionanaire six. were admitted to the hospitai and 56 were not. Forty-two were told to seek - follow7up treatment from their fami ly doctor and il were not.* Sixteenreeeved medica- LInt tbro eadu were given a prescription by the doctor on duty. 0f'those surveyed, 53 said the emergency department was excellent,- nine said it was good, and two said it was fair. The people answering the questionnaire ail agreed the staff were polite, co-oper- ative, efficient and cour- teous. A number.,gave the hospital compliments, on its service. The foliowi:ng are some of the comments: "The service was very fast." "The Staff made you feel at ease." "The nurse and staff were most proficient, inciuding the "1human touch." " IThere was no delay, questions asked only once, very ciean, doctors under- standing." the staff is so good it gives the patient a feeling that you lare in the best of care." "'Understanding, and courteous staff took- time to explain and answer ques- tions." "The doctor treated my* child like his own."t "The genieral attitude and helpfulness of ail the staff waS a credit to their profession." There were a few negative commenta. Only one person said it took too long to get attention, another said he had poor resuits on a pre- vious visit, and another said he wished he had been told eariier to, see bis famiiy doctor. Mr. Kunetsky said the hospital is looked upon more and more as a community health centre. "People knom, they can corne there and get assistance." OLC reunion is i Jme; preparations beginnow IELVET TOUCTe Furnture Stripping <0Po dip *Uique tanks or flow-over caustios ProSss8 REPAIRED-REFINISIIED. >at MaceiI's *"ITPAYS TO HAVE VOUA PURNITURE RE*UPIIOLSTERED" 41àDuidaàSt. E WIIBV Sku ar"vý--w ' HU iy w An organizational meeting was held at the Ontario Ladies' College Whitby, dur- ing the last week of the old yea r Saturday night fever is onFriday Saturday Night Fever seenis to be catching on in Whitby, except that here it's every other Friday night. On Dec. 29, the Whitby Recreation Department and the Durham Region YMCA started a Disco dancing night at Whitney Hall at Iroquois Park. Seventy-one younig people turned out for the first dance said Recreation Dir- ector Wayne DeVeau, who thinks the program will be a real succss. The music and light show is co-orcinated by -Pete Warrnington, a resident of West Lynde, and past- president of the Whitby Optiist Club. The next Disco nights at Whitney Hall are Jan. 12 and 26 froni 8 p.tni. to midnight. 7OFTý meeting, Committees were set up and preparations were made for mailing out the newsletter and announce- ment of the 100 plus five Reunion. Representatives from the Toronto Chapters, the Alumnae Council and the Centenniai and Castie Chapters were present for the preparations for the 100 plus five Reunion to be--held at the College on the week- end of June 23 and 24,, 1979. froqiiois win,1 'The Whitby Iroquois were, slow starters in their Senior A hockey game at Iroquois Park Thursday, but end ed up defeating the Cambridge Hornets 4-2. The Iroquois were tra iling the Hornets 2-1 after 40 min- utes of play but scored three unanswered goals in. the third period. The win put the Iroquois in sole possession of second place,* behind the league- ieading Thunder Bay Twins. Whitby goals were scored by Ron, Hawkshaw, Ken Clark, Mike Noonan and John Cook. rOUSLEI Seasonal changes may af- fect your hair, Ieaving if dry and brittie. Let us gel it back in healthy condi- lion, perk if up with new styling, faoo. LA CONTESSA BEmpAUTYLOU [NGE Il 119 Greça St ~1 DENTUR E THIERAPY CLINIC 11 D UNDASý ST. W. 668-1464 Bus Res. 66"520 9.668-6481 k.-

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