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Mayor pleased Town's hard work pays off Continued from page 1 11 · Friday, June 8, 2012 OAKVILLE BEAVER · www.insideHALTON.com they were very satisfied. Burnaby, B.C. came next with 42 per cent, followed by Mississauga at 39 per cent and Sherbrooke, QC at 38 per cent. Burlington came in just below Oakville with 34 per cent. "Council and I are very pleased at seeking this kind of progress on our goal of becoming better every year," said Oakville Mayor Rob Burton. "It's terrific really to have this validation of how hard we have been working on this and that we are actually getting some results." Oakville also fared well with regard to resident satisfaction in the individual service categories. The Town tied for second in the area of police services with 53 per cent of Oakville residents surveyed saying they were very satisfied with their police service. Oakville tied for second again in the area of ambulance and emergency medical services satisfaction with 61 per cent and tied for second place in the area of public health services satisfaction with 37 per cent. Oakville received the highest satisfaction rating of all cities surveyed for road maintenance and repair with 31 per cent, a score that left Burton particularly satisfied. "That's been a especial focus of this council since 2009. We have a very aggressive road maintenance and renewal program that (Ward 6) Councillor (Tom) Adams implemented when we "It's terrific really to have this validation of how hard we have been working on this and that we are actually getting some results. To see it pay off like this in satisfaction is exactly what we work for." Oakville Mayor Rob Burton made him budget chair," said Burton. "To see it pay off like this in satisfaction is exactly what we work for." Satisfaction with local community centres earned Oakville a second place standing with 49 per cent. Oakville's parks and recreation services was listed third best with 53 per cent of residents reporting great satisfaction while snow plow services were ranked second best with a 40 per cent satisfaction level. In the area of property taxes and municipal service fees, Oakville tied for third with a satisfaction rating of 14 per cent. Areas where Oakville came in slightly behind the pack included a 72 per cent satisfaction level in the area of fire services, a 53 per cent satisfaction level for garbage collection and waste disposal, a 29 per cent satisfaction rating in the area of public transit, 57 per cent satisfaction level for public libraries and 28 per cent satisfaction for social services In total, Forum Research Inc., surveyed 12,319 people living in Canada's largest 30 cities. The cities included Toronto, Ottawa, Winnipeg, Québec, Halifax, Markham, Longeuil, Burnaby, Richmond, Richmond Hill, Montreal, Edmonton, Vancouver, Brampton, Laval, Gatineau, Windsor, Saskatoon, Oakville, Sudbury, Calgary, Mississauga, Hamilton, Surrey, London, Vaughn, Kitchener, Regina, Burlington and Sherbrooke. "It is clear that satisfaction with the ser- vices cities offer is higher in the smaller centres, and you might find the best quality of life in a mid-sized regional capital, like Québec City," said Dr. Lorne Bozinoff, president of Forum Research. When asked how satisfied they were overall with the municipal services provided by the Town, 37 per cent of the 407 Oakville residents said they were `very satisfied,' 46 per cent said they were `somewhat satisfied,' 13 per cent said they were `somewhat dissatisfied,' and four per cent said they were `very dissatisfied.' 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