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GeorgetownActon Wednesday Dae 19 C7 Merchants not obliged to refund exchange Ontario merchants are not obliged to give refunds or exchanges even if Granny does get three electric sock warmers for Christinas In fact stores have to take back any merchandise unless they have agreed in writing to do so Many consumers mistakenly believe they have a right under the law to return goods only discovering the truth when they get tuck with unwanted purchases The Business Practices Act administered by the Ministry of Consumer and Com Relations does offer protection against false misleading or deceptive claims Under the Act consumers may request a refund or exchange I thin six months of purchasing a product they be eve does not live up to sales or claims But the best nay to avoid problems is shop carefully particularly when buying a gift Know clothing size color preferences and other necessary deta Is before spending any money When buying an appliance it is covered by a satisfactory warranty For health reasons stores normally won take back such personal clothing as under wear or bathing suits Comparison shopping at reputable stores will help avoid regrets over a purchase and should all tut eliminate the need to seek refunds To be safe check refund and exchange policies in advance Although they do not have to do so many retailers post notices at checkout counters explaining the r terms for accepting returns Some shops offer refunds of the full price Others Issue credit notes that con be used on future purchases in the store Unless an item is custommade many retailers allow customers to exchange items they do not want for similarly priced merchandise And there are shops which adopt an all sales final policy If no signs are posted ask the following questions Are full refunds offered If not what form of compensation If any Is avail able At stores which allow returns of some kind find out what proof of purchase is required Is a sales slip cancelled cheque or charge account bill needed Does the merchandise have to be in its AREA 161 Victoria Road South Guelph fronting fixtures of distinction packaging totally unused with labels still attached Do returns have to be made within a specified tune In order to lake advantage of refund or exchange privileges be sure to comply with all the shop requirements and have a valid reason for taking merchandise back Handling returns costs the retailer money and the expense may be reflected in higher prices Some merchants charge customers returning goods per cent or more of the or price to cover the cost of putting the item back on the shelf Occasionally shops may find a reason for to take back merchandise despite policies Explain the situation calmly to a sties clerk then go to the manager if necessary Be prepared to compromise perhaps by taking an exchange instead of a refund or agreeing to have the store repair the item free Ifaoagreeablesolizionisntfound registered letter to the person in charge or hand deliver it Include your name address and phone number a full description of the product purchased when was bought and the price Send copies of receipts or other documentation Outline the complaint how it has been dealt with so far and propose a solution Nobake recipes For busy active people Christmas can be one of the most demanding seasons of the ear Besides the usual gift shopping there always the festive cooking and baking that has to be handled But there are ways to cut down on the spent preparing for the holidays In the kitchen for example easy nobake recipes offer ideal alternatives to trodl holiday fare Here is one example of a nofuss recipe which makes a terrific Double Chocolate Cheesecake using chocolate chip cookies Double Choc le Cheesecake 350 regular Mint or Almond Fudge Crocolate Chip cookies cup melted butter semisweet chocolate large eggs tsp vanilla extract 1 cream cheese at room tern cup granulated sugar cups whipping cream Place approximately cookies into a food processor fitted with a metal blade Whirl turn frequently just until cookies are coarsely ground Or place in a large paper bag II with a rolling pin until evenly crushed They should measure cups Pour Into a bowl Stir In butter us ng a fork Butter the bottom and half way up the sides of a 9inch spring form pan Firmly pres3 cookie mixture onto the bottom and l inches up the sides of the Melt chocolate over simmering water or In the microwave Meanwhile separate eggs placing whites in a small mixing bowl and yolks in a large bowl Add the cheese and vanilla to the yolks Beat with an electric mixer until smooth Beat in the melted chocolate Refrigerate while beating eggs and cream Clean beaters and beat the whites until they will form soft peaks Gradually beat the sugar until they will form stiff glossy peaks To lighten the chocolate mixture add half the beaten whites and stir together until blended Add the remaining whites and partially fold together Whip cream until it will hold soft peaks Add the whipped cream and fold into chocolate mixture until no streaks of whites remain Pour into the prepared crust and smooth the top Refrigerate until chilled about 3 to 4 hours Refrigerated It will keep for days Use mandarin orange segments and mint for a festive garnish Serves Rich Chocolate For a rich deep chocolate flavor use only 1 cup mL container whipping cream in place of the IVi cups called for above When cups are used the result is a lighter creamier flavor Merry ACADIAN POOLS The songs of season so express the very thoughts we wish tew you Howard Don Phyllis and Allen UPHOLSTERING Kit