st tribune0ctober 27i993 r retail post office customer service leaves reader frustrated dear editor if my recent experience with the clerk at the shoppers drug mart postal outlet is any indication as to what is to come regarding canada posts customer service then we whitchurchstouffville residents are in for a rough ride on wednesday oct 6 1 tele phoned the above establishment to inquire about a postal code for a local address i was abruptly told to wait and did so for several minutes during this time i could clearly hear this same per son belittling a customer in the store for failing to understand a policy regarding a registered let ter i felt that under the circum stances perhaps i should call back when this employee was not so harried and impatient my subsequent call was met with annoyance after she ascertained that i had called earlier and had hung up before she was able to respond i was subjected to a lecture then as to how telephone inquiries were at the bottom of her list of priorities a fact that she repeated three times during her admonition she had a long line of customers and that i should realize that postal code information was not something that they gave out as a part of their service lb say that i was distressed by her hostility and rudeness is an understatement i politely informed her that even though i royal canadian legion branch 459 stouffville service of remembrance sun nov 7th 1993 1 pm at memorial in cemetery 230 pm service in legion hall thurs nov 11 1993 11 am on 11th hour 11th day 11th month at cenotaph at town hall the royal canadian legion invites all citizens of whitchurch stouffville to attend our service in respect to those of our veterans who fought and gave up their lives for the freedom of our country david c mcquaker president poppy chairman baby face contest answers 1 tom thompson the villager 2 ann rae anns fabrics 3 joan marshman the tribune 4 david barthau barthau jewellers 5 irene kubica graylane boutique 6 john lord john lords books 7 mnrcy gough wlddowcr collectablcs 8 sandra stronach freckles 9 kim evcrson stouflville florist 10 lynda sargcant lindys the winner of 50 is alma timbers 11 clarke st stouffville was a telephone caller i felt that as a canada post consumer i should certainly be considered to be one of their customers at the conclusion of the call as i was unable to provide her with a rural route number she said that she couldnt possibly be of any assis tance frustrated and angry at having been spoken to in such a manner i sought help form an employee at the main post office in town within moments i had the infor mation that i needed and was told that even though it wasnt a rou tine service to give out postal codes it was not an inconve nience if others have been met with this same indifference and contempt when dealing with this particular employee at the shop pers drug mart postal station then i feel sure that the foot traf fic through the store will have diminished accordingly if the sit uation cannot be rectified then i ask for a greater choice as to where i can take my postal busi ness in the future carolyn smith ballantrae v announcement carmoipn tire w brent johnson manager stouffville auto centre ian mackenzie owner of canadian tire in stouffville is pleased to announce the appointment of brent johnson to the position of automotive service manager due to personal reasons rick keeler is unable to continue in his role as automotive service manager a position he was appointed to less than two months ago in an effort to maintain the fine service offered in our automotive centre however 21 year old brent johnson has eagerly stepped into the role johnson is no stranger to customers of the stouffville canadian tire operation born and raised in the area he has worked at the store part time since 1988 while attending stouffville high school before too long he decided to make a career for himself as automotive service manager until his recent appointment he had been serving as assistant automotive manager because of brents background and his familiarity with our customers we saw fit to make him service manager when the opportunity arose said mackenzie the auto centre at the stouffville canadian tire features seven service bays with fully trained staff and nationwide guarantees on parts and service johnson would like to extend an invitation to the residents of stouffville to come into the automotive centre and experience firsthand the friendly qualified service offered by the staff of canadian tire canadian tire associate store v 8an a mackenzie limited 5945 main st stouffville auto centre 6405050 auto parts 6402544 w hours mon fri 800 am 900 pm sat 800 am 600 rm sun 1100 am 400 pm new hours join us at a place where reality and christianity meet on sundays at 930 am november 7 november 14 november 21 november 28 what would jesus say to wayne gretzky what would jesus say to mother teresa what would jesus say to madonna what would jesus say to the church how did it get like this stouffville missionary church 6500 main street east stouffville 6403911 rf v tvmm wki